Integration and Support Engineer

Location: Hook (office based)

UK Nationals

Candidate must be holding SC Security Clearance

Role overview

Windows Integration engineer to work on several build and / or support projects ranging from the development of a secure Windows solutions to regular software patching for a few existing support projects.

The build projects cover development, build, configuration and testing of the laptops and contain both COTS and bespoke applications from multiple vendors.

The Support projects cover; answering user queries, logging faults, and providing first line support over the telephone, the download, image preparation and testing of the updates prior to distribution to the end user.

Responsibilities

·        Installation of Operating System and required application software packages.

·        Implement Security tools and practices.

·        Ensure configuration and backup of Support Servers.

·        Provision of system updates for the Operating System and software to the latest releases, patches etc.

·        Technical Support to Customer.

·        Support to new and existing Team Members.

Essential Skills

·        Windows Operating Systems (preferably Windows 10, but Windows 7 or Server 2012 onwards would suffice)

·        Knowledge and understanding of Windows Group Policy Objects

·        Knowledge of system testing, configuration management and quality assurance best practices

·        Ability to fault find low level hardware and software issues.

Other Skills

·        Networking

·        Scripting – for use in automation of installation tasks (PowerShell)

·        Understanding of security requirements and lockdown processes for classified systems.

Personal Competencies

·        Strong interpersonal skills

·        Good communication, documentation, and meeting skills

·        Good Problem solving and Analytical skills with the ability to apply logical thought processes.

·        Methodical approach, pragmatic

·        Good attention to detail

·        Strong team working skills.

·        Able to work unsupervised when required.

·        Able to prioritise workload to meet targets.

 Investment In Training and Development

·        We offer a comprehensive range of training and career development opportunities, a structured induction programme, tailored job training as well as mentoring and support for relevant sponsored professional qualifications.

·        We’re developing an environment where people can grow and harness their careers and skills to be the best that they can be to focus on the long term.

Our Culture 

·        Here at DXC we support with care and compassion, and we are constantly evolving our initiatives around equality, diversity, and inclusion to ensure that everyone feels equally involved and supported in the workplace no matter of who they are or what they do.

·        We are proud of the culture we are creating to ensure that our commitment is ongoing and have a diverse mix of employees working within an inclusive environment and culture to create a high performing workforce led by talented leaders.

·        We aspire to be recognised for our innovative and modern thinking approach.

Employee Benefits

·        As part of our competitive remuneration package, flexible benefits are available. There is an option to “flex up and down” on specific benefits, for example buy or sell annual leave, Private Medical Benefit, Dental and Travel Insurance.

·        You will also have access to ‘Perks at Work’, a discount store to purchase gift cards at reduced rates and get discounts on holidays, restaurants, activities, groceries and more.