Admin & Operations - Data Democratisation

London, UK
Systems Administrator Desktop Support
Virgin Media O2
Actively hiring

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Role purpose 

We’re seeking a detail-oriented and proactive individual to join our Data Democratisation team as an Admin & Operations Specialist. Reporting directly to the Executive Director of Data Democratisation, this role will manage all operational and administrative tasks related to Data Democratisation. 


The successful candidate will collaborate across the seven pillars of Data Democratisation and ensure operational efficiency while contributing to our self-service efforts and promoting a data-driven culture within the organisation.

Key responsibilities & accountabilities 

Oversee all operational aspects of Data Democratisation initiatives, ensuring smooth execution and delivery of objectives.

Collaborate with stakeholders across the seven pillars of Data Democratisation to support their operational needs.

Handle administrative tasks related to Data Democratisation, including documentation, and managing communication channels.

Partner with the People Team to create, improve, and implement processes within the Data Democratisation organisation.

Identify opportunities to streamline operations and enhance efficiency.

Contribute to our self-service efforts by tagging data in our self-service platform and incorporating business definitions provided by business or data teams.

Support the development and implementation of self-service capabilities for data consumers.

Manage and promote events such as lunch and learn to foster a data-driven culture within the organisation while collaborating with the Data Culture pillar to organise and execute initiatives to promote data literacy and awareness.

Manage Slack and Microsoft Teams channels, email lists, groups, etc., ensuring effective communication within the Data Democratisation team and with stakeholders.

Support change management efforts related to Data Democratisation initiatives and help stakeholders adapt to new processes, tools, and ways of working.

Essential skills, knowledge, or experience 

(Inc. professional or technical qualifications) 

Proven experience in operations or administrative roles, preferably in a data-related or technology-driven environment.

Strong organisational skills and attention to detail.

Excellent communication and interpersonal skills.

Ability to collaborate effectively across teams and functions.

Experience with project management tools and collaboration platforms.

Knowledge of data principles and practices is a plus.


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