At GSK, we're a company with a purpose to help people do more, feel better and live longer. We realize that our purpose starts with us. When we feel at our best, we perform at our best. Therefore, we want all applicants to be able to perform their best throughout the recruitment process.

We will be delighted to hear from passionate individuals that align to our values. These are at the heart of everything we do and include: Patient focus, Transparency, Respect, Integrity along with Courage, Accountability, Development, and Partnership.

When you set out on your adventure at GSK, we make a deal. You commit to living our values and expectations and performing against our Innovation, Performance and Trust priorities. In return, GSK contributes to providing the right environment for you to thrive. Together, we build an environment where we can all thrive and focus on what matters most to each of us!

As a modern employer, we empower you to be yourself, share ideas and work multi-functionally!

Senior Risk Data Scientist

In this role you will…

• Support the overall design authority for the architecture process

• Maintain a detailed understanding of the underlying service landscape and the tools/platforms used to generate metrics and performance data

• Perform as a process expert at extracting and analyzing data from a diverse range of sources

• Participate in internal and external benchmarking exercises

• Support regular reporting including those reports related to value measures and voice of customer to support the service agreement

• Manage standardized reports and metrics that look at the Core Operational Support Processes

• Work with the account management teams to provide real customer insights on how services are performing and perceived by the end user

• Provide ad-hoc reporting to service lines when requested to support service improvement and transformation activity

• Ensure documentation and training is current for how reporting, metrics and insights are created

Why you?

Basic Qualifications:

We are looking for professionals with these required skills to achieve our goals:

• Bachelor’s degree

• Experience extracting, analyzing, and presenting data

Preferred Qualifications:

If you have the following characteristics, it would be a plus:

• Bachelor’s degree in Statistics or Mathematical components
• Current practical experience of service management
• Proven skills working across multiple groups in multiple regions
• Logical mindset with the ability to prioritize multiple tasks while maintaining focus under pressure
• Knowledge in managing customer performance metrics
• Demonstrated analytical and problem-solving skills with strong attention to detail
• Demonstrated initiative, judgment and discretion while handling information
• Demonstrated ability to manage multiple projects concurrently

Benefits:

• Career at one of the top tier global healthcare companies

• Attractive reward package (competitive salary, annual bonus & awards for outstanding performance, recognition awards for additional achievements and engagement, holiday benefit

• Possibilities of development within the role and company’s structure

• Life insurance and pension plan

• Open and broad environment which is encouraging and welcoming of all diversity strands (gender, race, ethnicity, sexuality, disability, or any other characteristic)

• Private medical package with additional preventive healthcare services for employees and their eligible counterparts

• Sports cards (Multisport)

• Personalized learning approach (mentoring, online trainings’ platforms: Pluralsight, Business Skills, Harvard Manage Mentor, Skillsoft and external trainings)

• Extensive support of work life balance (flexible working solutions including working from home possibilities, health & wellbeing activities)

• Supportive community and integration events

• Modern office with creative rooms, fresh fruits everyday

• Free car and bike parking, locker rooms and showers