Henry Schein One

About Us 

At Henry Schein One UK, we are a tech company with a mission to redefine dental care, creating a future where personalised, AI-driven treatment and intelligent practice management come together to enhance patient care and build a thriving dental practice.

We’re innovators, relentless in our pursuit of customer success and constantly pushing the boundaries of the possible to create world-class SaaS products. We solve real-world problems that affect millions of people around the world and are proud to have a positive impact on society.

Culture matters to us. Celebrated as one of the ‘Sunday Times UK's Best Places to Work’ companies, our culture as an inclusive and forward-thinking company means we are committed to creating an environment that values diversity and flexibility and promotes equal opportunities for everyone.

 

Product Development Culture

We are problem solvers, not ticket takers.
We champion creative problem-solving and value autonomy, trust, and impactful outcomes over rigid processes. 
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We are a continuous delivery-focused group.
Delivering improvements rapidly, we engage in iterative 6-week cycles through Agile Shape-Up methodology, shipping changes to production 200+ times per month and addressing user needs, enabling technical innovation, balancing technical debt, bugs, and team growth. 
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We follow a trio-based approach to product development.
A Product Designer, Product Manager, and Engineering Lead collaborate closely in a squad to drive innovation, and these truly empowered teams are at the core of our success.
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At our core is the customer, and we are laser-focused on customer outcomes.
Every solution we deliver is crafted with customer success in mind, building relationships that go beyond transactions and ensuring that as team members, we all prioritise customer success in every aspect of our work. We build software that delivers value for our users and resist the urge to over-engineer our solutions. We let our users and the data tell us where we go next

You can learn more about our engineering culture manifesto here, or via the Videos tab on this page.

 

Our Product 

Dentally, our world-leading SaaS product is used by over 30 million users. You can learn more about it here

It solves real-world problems for millions of people globally, and we are pushing the boundaries of what's possible within patient and practice user experience. 

Our software goes way beyond simply booking appointments. 

Clinical; we're developing market-leading cloud software that makes it easier for dental professionals to manage their work, such as automated workflows, tooth charting and treatment planning, and now AI predictive note taking and X-ray image diagnostics. 

Clerical - we allow practices to integrate with 3rd party services, make/take payments, manage finance, send SMS reminders, boo/ track patients and create real-time reports.

Patient Experience - A modern online experience for everything that happens before and after patients visit their dentist. Online booking, online patient forms, online medical history - no more paper, no more phone calls, no more waiting!