Informa US

About Us

Informa is a leading international events, intelligence and scholarly research group.

We’re the specialist’s specialist. Through hundreds of powerful brands, we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make breakthroughs and take better informed decisions.

Informa is listed on London Stock Exchange and a member of FTSE 100, with over 11,000 colleagues working in more than 30 countries.

Informa’s divisions include: Informa Connect, Informa Intelligence, Informa Markets, Informa Tech, Taylor & Francis and Global Support. 

Global Support is the team behind the teams at Informa, with major hubs in the United Kingdom, United States, Hong Kong and Singapore as well as several smaller locations. Global Support colleagues provide shared, efficient business services and function-specific expertise to each of Informa's operating divisions, enabling our commercial teams to focus on their markets and customers.

About Group Technology

Group Technology is a key function within Global Support, comprising c.250 Colleagues with responsibility for the day to day running and management of the key enterprise technology disciplines that underpin day to day business operations across 5 divisions, including Information Security, Service Management, Enterprise Architecture, Digital Workplace, ERP, Cloud and Infrastructure, and CRM & Commerce Services. Additionally, the team provides development and support capability for a significant number of shared customer-facing platforms that support the delivery of media, content and event products and services.  

Informa is now evolving its’ operating model to enable our businesses to leverage the value from our data, our customer relationships and our market-leading brands. For this, it requires significantly different technology capabilities. 

Group Technology is embarking on a clear roadmap for the modernisation of legacy services whilst developing new platforms, solutions and techniques that transform the department into an enabler of reliable, scalable and secure services that support Informa’s digital agenda and diverse customer landscape.

We recognise the need for change and we have a good understanding of where we want to get to. We want to take an ageing, fragmented technology landscape and a technology operating model that served us well in years past and fully modernise them: enable flexibility, agility and digital growth through a modular, microservices-based architecture and through a refreshed, upskilled and fully empowered team.  However, we also recognise we don’t know all the answers on how to get there. We need people to help us shape, solve problems and deliver this change agenda. 

As we embark on the improvement journey, it is essential that Group Technology is seen as a trusted partner, working ever more closely with the business to increase agility and efficiency, whilst also increasing standardisation and economies of scale.

To enable this change we’re investing in a transformation programme, Project Leap, and as part of this we’ve co-created, and are now aligning behind, a new Group Technology Purpose: 

To accelerate Informa’s digital transformation by providing customer-centric, scalable, secure solutions in partnership with the business. 

We have 3 Top Priorities for the coming year, each with a programme of associated change to improve our operations and increase the delivery of value to our business stakeholders. 

• People First
• Operational Efficiency
• Delivery Effectiveness 

If you want to be part of a team driving tangible change in a dynamic organisation that doesn’t stand still, this could be the team – and the company to join. 

Our Culture

We’ve recently launched guiding Principles in support of our Purpose and Priorities, and are embedding these into our everyday work in Group Technology:

1. Think Customer
2. Smarter, Simpler Planning 
3. One Unified Team 
4. Clear, Candid & Committed 
5. Everyone Welcome & Supported. 

We embrace and respect individuality, difference, and diversity by promoting an inclusive environment in which colleagues can equally contribute, be heard, be inspired, and use their energy and ambition to make a difference at work, within the community and in the world. 

We know our personal limitations and, whilst we celebrate personal learning and growth, we also look to others to complement our thinking. As such, we believe in the strength of teams and in enabling every team member to contribute.  We like people to speak up, take responsibility for their actions, and ‘muck in’ to support their colleagues. 

Purpose & Sustainability

All colleagues are encouraged to develop new skills, build networks and explore new challenges by contributing to projects beyond their regular roles.

That could be as one of our sustainability champions, as a Walk the World volunteer, or by taking part in regular colleague forums, like Inside Informa, which gives everyone the chance to have their say about life inside the Group. There are lots of opportunities to become part of life at Informa.