Product Director - GraphRAG & Knowledge Graph

JOB DESCRIPTION

The Chief Data & Analytics Office at JPMorgan Chase is at the forefront of shaping the firm's artificial intelligence strategy and driving its adoption across the organization. As the largest bank in America, we recognize that AI as a transformative force essential for maintaining our competitive edge. 
 

Our vision is to harness the firm’s incredibly rich proprietary data assets to power Generative AI and agentic workflows, enabling our lines of businesses to develop innovative products, enhance productivity and improve risk management. 
 

We are seeking a Product Director with deep expertise in knowledge graph and Graph Retrieval-Augmented Generation (graphRAG) technologies to shape the future of graph-based AI solutions at JPMorgan Chase.  

In this role, you will operate at the intersection of data and Generative AI, driving the strategy, development and execution of solutions that leverage graph-based data architectures to address the firm’s most critical AI use cases. You will collaborate closely with engineering, data science and business stakeholders to unlock the full potential of JPMorgan Chase’s rich data assets. 
 

Job responsibilities

• Oversee the product roadmap, vision, execution and adoption for graphRAG and knowledge graph solutions
• Lead the entire product lifecycle through planning, execution and future development by continuously adapting and developing new products and methodologies to support growth and adoption
• Identify opportunities and internal customer needs through proactive stakeholder engagement
• Serve as the subject matter expert on knowledge graphs (e.g. Neo4J, TigerGraph) and graphRAG methodologies
• Evaluate and guide the design and implementation of graph-based data models and retrieval systems
• Manage and clearly communicate the product roadmap, milestones and strategic direction to leadership, cross-functional teams and stakeholders, ensuring alignment with organizational goals
• Develop clear product requirement documents and communication materials for stakeholders at all levels of seniority and technical expertise
• Stay at the forefront of industry trends, emerging technologies and offerings in the knowledge graph and AI space

Required qualifications, capabilities, and skills

• 8+ years of experience or equivalent expertise delivering products, or technology applications
• Bachelor’s or Master’s degree in Computer Science, Engineering, Data Science or related technical fields
• Experience building data and AI platforms, with hands-on expertise in knowledge graphs (e.g. Neo4j, TigerGraph)
• Strong understanding of graphRAG concepts, applications and trade-offs
• Experience working with large-scale data architectures, knowledge graphs and AI/ML systems 
• Excellent ability to communicate complex technical materials to both technical and non-technical stakeholders, in written and verbal forms
• Demonstrated ability to collaborate with senior stakeholders and technical leads
• Highly organized, with a strong sense of ownership and accountability

Preferred qualifications, capabilities, and skills

• Experience with natural language processing (NLP) and generative AI models
• Prior experience in enterprise software or platform development

  ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

ABOUT THE TEAM
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.