Product Delivery Manager

Job Description
As a Product Delivery Manager VP in our Product Management team, you are trusted with enabling the delivery of products in a stable and scalable way. You will work with cross-functional teams, build key relationships, and enable the product to continuously deliver value.

You will organize project deliverables and activities in accordance with the strategic direction and goals of the organization, evaluate method to assess program strengths and identify areas of improvements, produce accurate and timely reporting of program status throughout its life cycle as well as analyze program risks.

Job Responsibilities

• Leads the product delivery process from start to finish, including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting. Additionally, identifies and escalates opportunities to enhance efficiencies and improve functional coordination.
• Oversees the execution of change management activities across various functional partners, ensuring compliance with the firm's risk, control, compliance, and regulatory standards

• Efficiently manages timelines and dependencies, monitors and addresses blockers, and collaborates with stakeholders and functional partners

• Supports the completion of change management activities across functional partners and monitors adherence to the firm’s risk, controls, compliance, and regulatory requirements

• Facilitate the adoption and adaptation of agile methodologies within teams and provide guidance, training, and support to propel continuous improvement and high performance
• Create an environment of collaboration within the teams that allows for open dialogue and productive solutions for resolving conflicts
• Enable agile project delivery by facilitating the prioritization of tasks and managing resources to effectively address complex situations to achieve project goals
• Analyze and interpret policies, identify key barriers, and apply your critical thinking skills to address challenges within the product development lifecycle
• Tracks and communicates team progress as it relates to the agreed-upon plan

Required qualifications, capabilities and skills

• 5+ years of experience or equivalent expertise in product delivery or a relevant domain area including a focus on guiding teams to adopt agile methodologies and practices
• Experience executing operational management and change readiness activities
• Experience in product deployment processes
• Possesses a deep understanding of delivery with a demonstrated history of successfully implementing continuous improvement processes
• Experienced in managing product or platform-wide releases, as well as overseeing deployment processes and strategies
• Demonstrate a comprehensive understanding of multiple product development lifecycle stages, methodologies, and best practices
• Demonstrate proficiency in facilitating group discussions, decision-making processes, and collaborative activities within teams to achieve product goals
• Showcase proficiency in agile delivery and agile approaches, with a developing ability to coach teams and strive for continuous improvement and high performance

Preferred qualifications, capabilities and skills

• Proficient knowledge of the product development life cycle
• Recommended skills/tools – agile delivery & methodologies, JIRA, JIRA Align
• Experience with MS Office applications required (Excel/ PowerPoint)

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Human Resources plays a critical role in driving the employee experience, shaping the firm’s culture and building a diverse and inclusive workforce. We are a strategic partner to the business — working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.