Save time and effort sourcing top tech talent

Digital Client Manager

London, Greater London, GB
Any
Actively hiring

Digital Client Manager

Sainsbury's
London, Greater London, GB
Any
Sainsbury's
Actively hiring

hackajob is partnering with Sainsbury's to fill this position. Create a profile to be automatically considered for this role—and others that match your experience.

 

Description

About the team

At Nectar360, our vision is to be the most powerful insight and data-led media services agency in the country, creating valuable relationships between the UK’s favourite brands and their customers to help them live well for less. Digital is a key and growing part of our business, with significant investment behind our Digital Trading Platform (DTP) — enabling targeting and measurement across display, social and TV using our powerful data assets. Within the Commercial team, the Digital Agency team plays a central role in delivering against revenue targets while providing consistently great client service to agencies, partners and brands. 

More about the role

This role sits in our agency team and is critical to the growth of Nectar360’s Digital business area. You’ll run your own agency patch (overseen by the Digital Client Director), taking ownership for delivering revenue and profit from your group while also supporting FMCG/GM clients as needed. You’ll be the face of Nectar360’s digital propositions to agencies, building on established relationships and proactively developing new ones — including reaching out to cold contacts to grow a healthy pipeline. 

Day-to-day, you’ll translate technical and commercial understanding of the digital media space into clear, compelling conversations that ‘sell’ Nectar360’s digital proposition and services. You’ll contribute to the Digital team’s strategy by being clear on the role you play and how to articulate it to your agencies. You’ll also provide an agency lens into product development — feeding back into the Digital Client Director on new campaign propositions taken to market through DTP. Finally, you’ll help ensure great campaign delivery by feeding into the pipeline, aligning commitments to clients with the Digital Trading Manager’s capacity, and sharing timely feedback so trading and implementation continue to improve. 

More about you

You bring proven experience in Digital Media, with a strong digital commercial capability and relevant online advertising sales experience. You understand the media agency landscape and can operate credibly with agency stakeholders, adapting your approach to different priorities and decision-makers. You’re comfortable working independently, representing Nectar360 at all levels, and you take accountability for delivering results with integrity. 

You are highly organised and able to manage multiple situations in a demanding environment, including periods of ambiguity and change. You show resilience and tenacity when challenged, maintaining a positive and proactive style while still focusing on outcomes. You communicate clearly in writing and verbally, producing high-quality client-facing messaging and materials that support successful selling. Experience working with FMCG and Retail clients via agencies, and/or with online analytics in a retailer environment, is advantageous. 

Essential criteria

  • Demonstrable experience selling digital media/online advertising solutions to agencies and/or direct clients, including communicating a proposition in a clear and structured way. 
  • Evidence of managing a sales pipeline for an agency patch, including identifying opportunities, progressing them, and delivering revenue and profit outcomes.
  • Working knowledge of the media agency landscape, shown through building and maintaining effective agency relationships. 
  • Ability to manage multiple concurrent priorities in a fast-paced environment, including delivering to deadlines and working effectively through change and ambiguity.
  • Strong written and verbal communication skills, demonstrated through producing client-ready proposals/materials and representing a business confidently with external stakeholders.

#LI-DN1

Responsibilities

We’d all like amazing work to do, and real work-life balance. That’s waiting for you at Sainsbury’s. Everything our Nectar team does is powered by data and by strong relationships with some of the UK’s favourite brands. The Nectar360 team develops loyalty programmes, turning insight into something that makes a real difference, across both traditional and digital media. It’s like an agency within a retailer, and retail media is a crucial part of our future. The culture might not be what you expect either, because there’s no setup quite like this one. The team is a real priority, connected to almost everything the business does and playing a key role in driving profitability. It’s a place where you can take risks, learn from them, and be recognised.

Qualifications

We are committed to being a truly inclusive retailer so you’ll be welcomed whoever you are and wherever you work. Around here, there’s always the chance to try something new — whether that’s as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we’ll also offer you an amazing range of benefits. Here are some of them:

Starting off with colleague discount, you'll be able to save 10% on your shopping online and instore at Sainsbury's, Argos, TU and Habitat, and we regularly increase the discount to 15% at points during the year. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related bonus of up to 10% of salary, depending on how we perform.

Your wellbeing is important to us too. You'll receive an annual holiday allowance and you can buy up to an additional week's holiday. We also offer other benefits that will help your money go further such as season ticket loans, cycle to work scheme, health cash plans, salary advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an employee assistance programme.

Moments that matter are as important to us as they are to you which is why we give up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave.

Please see www.sainsburys.jobs for a range of our benefits (note, length of service and eligibility criteria may apply).

hackajob is partnering with Sainsbury's to fill this position. Create a profile to be automatically considered for this role—and others that match your experience.

 

Upskill

Level up the hackajob way. Verify your skills, learn brand new ones and test your ability with Pathways, our learning and development platform.

Ready to reach your potential?