You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let’s lead the way together

Join Team Amex and let’s lead the way together

The American Express Enterprise Digital Experimentation & Analytics (EDEA) team leads the Enterprise Product Analytics and Experimentation charter for Brand & Performance Marketing and Digital Acquisition & Membership experiences as well as Enterprise Platforms. The focus of this collaborative team is to drive growth by enabling efficiencies in paid performance channels & evolve our digital experiences with actionable insights & analytics. The team specializes in using data around digital product usage to drive improvements in the acquisition customer experience to deliver higher satisfaction and business value.

Purpose of the Role :

This role will report to the Manager of Performance and Brand Marketing Analytics team within EDEA and will be based in Gurgaon.

Savings Channel Reporting

·       Own end-to-end Savings channel attribution reporting including process optimization, sharing insights, and ad-hoc channel performance analysis.

·       Partner with marketing and external agencies to ensure seamless tracking and reporting for channel initiatives

·       Automate reporting processes for multiple channel initiatives

Brand Digital Analytics

·       Translate business initiatives into KPIs and execute KPI measurement via data analysis

·       Create web dashboards and reports for Amex partnered events

·       Partner with brand leaders to drive optimization for digital pages by providing insights and recommendations

Minimum Qualifications:

·       1-2 years of relevant experience with analytical background.

·       Degree in quantitative field (e.g. Statistics , Finance, Engineering, Mathematics, Computer Science)

·       Strong SQL programming skills and experience in large data processing

·       Experience with data visualization programs such as Tableau

·       Ability to work in a dynamic, cross-functional environment, with strong attention to detail.

·       Excellent communication skills with the ability to engage, influence, and encourage partners to drive collaboration and alignment.

Preferred Qualifications:

·       Experience with web analytics tools such as Adobe Analytics or Google Analytics

·       Basic knowledge of statistical techniques including A/B testing

·       Some experience with Python

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 
• Bonus incentives 
• Support for financial-well-being and retirement 
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• Generous paid parental leave policies (depending on your location) 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.  

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.