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Network Engineering Manager - Platform Manager Media Gateway

Birmingham, UK
Network Engineer Engineering Manager Platform Engineer
BT
Actively hiring

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Network Engineering Manager- Platform Manager Media Gateway

We’ve always been an organisation with purpose; we connect for good.   You can trace this back to our beginning as pioneers of the world’s first telecommunications company.  At our heart, we’re a technology company with research and innovation in our bones, and a desire to be personal, simple, and brilliant for our customers - the values we live by. Creating an inclusive working environment where people from all backgrounds can succeed.

Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, with huge scale, capable of achieving great things.  From supporting emergency services, hospitals, banks and keeping economies around the world online, safe, and secure, to delivering large scale innovative technology infrastructure like the creation of BT Sport.  

Today, in this fast changing, always on, digital world, our purpose remains true. Yet the market conditions, regulation and competition we face are tougher than ever before.  So if you have the drive, optimism, and resilience to help propel us forward, we’ll offer unrivalled personal development, a wealth of opportunities to learn, experience new things, and pursue new careers.  If that’s you, and what you’re looking for.  

We’d love you to be part of our future.

Own and manage the Media Gateway platform, including capacity, network elements and operational responsibilities.

Ensure service is maintained across the platform.

People management of the Media Gateway team.

Make business and operational decisions that align with overall Networks transformation, and delivery strategy.

What you’ll be doing – your accountabilities

Write the 3-8 most important accountabilities of the job. Make 5-7 of these about what the job will actually do and 1-2 points on the leadership accountabilities of the job. (See example statements below).

  • Manage the Media Gateway access platform, ensuring capacity requirements are met, service levels are maintained and operational stability of the platform meets KPIs.

  • To ensure sufficient spares are available to meet the requirements of the media gateway platform.

  • Application ownership ensuring the Media Gateway platform remains security compliant

  • Working with the program team and MFUs to set up the team correctly to build the correct processes and procedures for the in life management of the Media Gateway platform.

  • Own the business continuity plan for the platform.

  • Create robust processes and governance to ensure the smooth operation of the platform.

  • Drive process improvements 

  • Develop working relationships with key stakeholders.

The skills you’ll need to succeed

Provide detailed information on any qualifications, technical expertise or security clearance that you will need for the job. (See example statements below).

  • Working knowledge of the 21c copper broadband network.

  • Platform Management

  • Team Management

  • Stakeholder Management 

  • Technical Network experience

Leadership accountabilities

Connected Colleague

  • Problem Solver

    • Is structured and methodical, analysing and exploring the causes of issues. Uses evidence and available information to shape the best solutions to problems.

  • Continuous Improver

    • Questions inefficient processes and looks for smarter ways of working. Shares suggestions for improvements, putting forward a clear rationale for any change.

  • Self Starter

    • Responds rapidly to challenges, working independently using their initiative and seeking guidance only when necessary

Experience you’d be expected to have

MANDATORY 

  • Platform Management

  • Experience leading technical teams

  • Stakeholder management

PREFERRED 

  • 21c copper broadband experience

  • Experience of the PSTN network

  • Knowledge of legacy equipment

  • Vendor management

 

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