UX Researcher II

You’ll plan and conduct interviews, usability tests, and surveys, and synthesize findings into actionable insights. You’ll collaborate closely with product managers, designers, and engineers to ensure research informs both discovery and delivery. This role is ideal for researchers ready to deepen their craft, expand their influence, and grow into strategic contributors.

You’ll support multiple product operating pods and help guide them in conducting foundational research, while you focus on more complex or higher-impact research initiatives.

Responsibilities
Responsibilities

Plan and conduct user interviews, usability tests, and surveys
Synthesize qualitative and quantitative data into actionable insights
Share findings through reports, presentations, and workshops
Collaborate with PMs and Designers to align research with product goals
Maintain and improve research repositories and tools
Contribute to team rituals and help evolve research best practices
Behavioral Competencies

Empathy: Understands and advocates for user needs
Initiative: Proactively identifies research opportunities
Communication: Shares insights clearly and persuasively
Collaboration: Builds strong relationships across the product trio
Growth Mindset: Seeks feedback and continuously improves
Accountability: Takes ownership of research outcomes and follow-through
Adaptability: Adjusts methods and scope based on product needs and constraints 
Qualifications
Proficiency in qualitative and quantitative research methods such as usability testing, user interviews, surveys, card sorting, tree testing, and benchmarking
Experience with tools such as UserZoom, UserTesting.com, Maze, Optimal Workshop, or equivalent
Ability to synthesize data into clear, actionable insights
Strong storytelling and presentation skills
Familiarity with accessibility and inclusive design principles
Portfolio or case studies demonstrating research impact
Experience collaborating in cross-functional product teams
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About Us
For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale. We empower communities and businesses to make better decisions on risk, faster.

At Verisk, you'll have the chance to use your voice and build a rewarding career that's as unique as you are, with work flexibility and the support, coaching, and training you need to succeed. 

For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work® for outstanding workplace culture in the US, fourth consecutive year in the UK, Spain, and India, and second consecutive year in Poland.  We value learning, caring and results and make inclusivity and diversity a top priority.  In addition to our Great Place to Work® Certification, we’ve been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World’s Best Employer and Best Employer for Women, testaments to the value we place on workplace culture.

We’re 7,000 people strong.  We relentlessly and ethically pursue innovation. And we are looking for people like you to help us translate big data into big ideas. Join us and create an exceptional experience for yourself and a better tomorrow for future generations.

 Verisk Businesses

Underwriting Solutions — provides underwriting and rating solutions for auto and property, general liability, and excess and surplus to assess and price risk with speed and precision

Claims Solutions — supports end-to-end claims handling with analytic and automation tools that streamline workflow, improve claims management, and support better customer experiences

Property Estimating Solutions — offers property estimation software and tools for professionals in estimating all phases of building and repair to make day-to-day workflows the most efficient

Extreme Event Solutions — provides risk modeling solutions to help individuals, businesses, and society become more resilient to extreme events.

Specialty Business Solutions — provides an integrated suite of software for full end-to-end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governance

Marketing Solutions — delivers data and insights to improve the reach, timing,relevance, and compliance of every consumer engagement

Life Insurance Solutions – offers end-to-end, data insight-driven core capabilities for carriers, distribution, and direct customers across the entire policy lifecycle of life and annuities for both individual and group.

Verisk Maplecroft — provides intelligence on sustainability, resilience, and ESG, helping people, business, and societies become stronger

Verisk Analytics is an equal opportunity employer.

Verisk invests in a benefits package for all employees that includes but is not limited to the following: Health Insurance, a Retirement Plan, and a Paid Time Off program. We offer a competitive total rewards package that includes base salary determined based on role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and / or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.

All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability. Verisk’s minimum hiring age is 18 except in countries with a higher age limit subject to applicable law.

Unsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine or email address, or directly to Verisk employees, will be considered Verisk property. Verisk will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.