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hackajob is partnering with BT to fill this position. Create a profile to be automatically considered for this role—and others that match your experience.
Customers are at the heart of everything we do, and we’re pretty much nothing without them. Our customers are served through a diverse product portfolio across Consumer and Business, delivered by legacy and strategic platforms. Each product is often supported by multiple units across BT. This job matters because you will provide the insight to work out what to build and how to migrate customers from legacy to strategic platforms with better journeys and customer experience. You will use this data to ensure decisions are data-led, our work is shaped by the data, and we track our progress with data.
We have, however, a huge amount of data, and it can be interpreted in multiple ways, so there can be multiple perspectives of what might be a right answer. This means you will bring high levels of contextual knowledge, be able to make judgement calls, and work out how to generate a proposal that turns your insight into changes that drive digital transformation and make a difference to the customers.
hackajob is partnering with BT to fill this position. Create a profile to be automatically considered for this role—and others that match your experience.