Sr. Jira Developer

Sr. Jira Developer and Operations Support w/Safe Agile

Planet Technologies is seeking a Sr. Jira Developer responsible for the enterprise multi-tenant Atlassian JIRA and JIRA Service Management (formerly JIRA Service Desk) services operated within our Federal Customer.  The candidate is responsible for design, planning, and operation & maintenance of a catalog of Atlassian products, including but not limited to the following: JIRA, JIRA Service Management, Confluence, and Crowd. In scope for these responsibilities, the JIRA SME is responsible for native functionality of the products, plugin integrations, and overall interoperability of the service in our organizational structure.

Responsibilities

·                  Collaborates with the project architect and stakeholders to identify and mitigate risks, issues, dependencies, and constraints. 

·                  Plans and facilitates requirements gathering workshops to plan Jira workflows and configurations 

·                  Interprets and translates business requirements into product configurations leveraging Atlassian best practices 

·                  Configures and administers Jira Software, Jira Core and Jira Service Management plus related plugins 

·                  Scripting experience with SIL (Simple Issue Language) and REST

·                  Designs, implements, and maintains custom workflows, global settings, users and groups, screens, dashboards, fields, permission schemes, post functions, etc., to serve as templates for Agile teams and automation workflows 

·                  Supports/assists project admins within projects 

·                  Manages and updates software and licenses 

·                  Administers application instances on a day-to-day basis by setting-up and supporting projects, roles, workflows, security, and plug-ins 

·                  Optimizes and improves process workflows and identify where functionality can be improved to meet user requirements 

·                  Maintains a healthy application environment by periodically reviewing and modifying configurations, permissions, workflows, dashboards, integrations, and logs 

·                  Supports the front-end UI integrations to external systems by collaborating with internal developers 

·                  Investigates, troubleshoots and fixes issues related to Atlassian tools suite, application servers, and database servers 

·                  Maintains an associated Confluence public pages for the purposes of knowledge management, historical system documents, communication, and wikis

Qualifications

·                  Active TS with SCI eligibility

·                  Master’s and 10 years relevant experience or Bachelor’s degree in Computer Engineering, computer information systems or another relevant field and 12 years of experience.

·                  Familiar with SAFe, Agile, and other JIRA methodologies and advise the customer to adhere to best practices to ensure quality of service, uptime, and security.

·                  Possess five (5) years of experience with Atlassian products and a minimum of 10 years’ experience in Agile methodology.