Planet Technologies, the Nation’s leading Microsoft services provider to the public sector, is looking for a highly motivated individual to join our growing team as a M365 Engineer.

 

The ideal candidate will have a strong background in managing and supporting Microsoft 365 environments. This role requires a hands-on professional with expertise in various M365 applications, excellent problem-solving skills, and the ability to communicate effectively with team members and end-users.

Responsibilities

• Manage and maintain the Microsoft 365 environment, including Exchange Online, SharePoint Online, OneDrive for Business, Teams, and other M365 applications.
• Monitor system performance, ensure the health and reliability of the M365 services, and troubleshoot issues as they arise.
• Work with organizational change management resources by effectively communicating technical and user impacts to those teams.
• Provide end-user support and training for M365 applications and services.
• Implement and manage security policies, compliance features, and data protection measures within M365.
• Ensure adherence to organizational policies and procedures for information security and compliance.
• Configure and manage user accounts, permissions, and access rights in M365.
• Handle the deployment and configuration of new M365 features and services.
• Manage email flow, spam filtering, and email security configurations.
• Integrate M365 applications with other business systems and services.
• Develop and implement automation scripts and workflows to improve efficiency and productivity.
• Create and maintain detailed documentation of the M365 environment, configurations, and procedures.
• Generate reports on system performance, usage, and security compliance.

Skills Required

• Extensive knowledge and experience with Microsoft 365 administration, including Exchange Online, SharePoint Online, OneDrive for Business, Teams, and related services.
• Proficiency in PowerShell scripting for automation and management tasks.
• Strong understanding of M365 security and compliance features.
• Experience with Entra ID
• Familiarity with networking concepts and protocols related to M365 services.
• Minimum of 3-5 years of experience in a similar role, managing and supporting Microsoft 365 environments.
• Experience in an IT support or helpdesk role is advantageous.
• Experience with M365 migrations and implementations is a plus.
• Excellent problem-solving and troubleshooting abilities.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Detail-oriented with a strong focus on quality and accuracy.
• Ability to manage multiple tasks and priorities in a fast-paced environment.

Essentials

• Certifications Preferred: Microsoft 365 Certified: Enterprise Administrator Expert, Certified Cybersecurity Architect Expert; Identity and Access Administrator Associate, or other M365 certifications are highly desirable.
• Education: Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent work experience.