Product Manager

Product Manager

At Evri, we’re not just delivering parcels, we’re reshaping how millions of people experience delivery every single day. As the UK’s leading consumer delivery specialist, we’re on a mission to build beautifully simple, seamless, and customer-obsessed experiences at scale. And right now, we’re reinventing ourselves.

We’re evolving into a product-centric powerhouse, expanding across three bold pillars: Customer & Client, Sender, and Courier. This is where you come in.

Opportunity

We’re looking for a Product Manager to join our Customer & Client pillar, working closely with the Senior Product Manager to bring our strategy to life.

This is a role for someone who thrives in complexity, loves connecting the dots across systems, journeys, and teams, and wants to build products that genuinely improve everyday experiences.

You won’t just manage a backlog. You’ll help shape a proposition that touches millions of customers and thousands of businesses.

Vision

Imagine a world where returns are no longer a frustration, but a seamless extension of the delivery experience.

Where customers can return parcels effortlessly, with full visibility and control.

Where clients have powerful insights and flexible options to manage returns at scale.

Where every step, from label creation to collection to processing, just works.

That’s the future we’re building.

A returns experience that is simple, intelligent, and trusted by both customers and clients.

What You’ll Own

Reimagining Returns

You’ll own the end-to-end Returns proposition, spanning customer experience through to client fulfilment and operational execution.

Your mission is to transform Returns into the easiest to use and most insightful returns platform in the market, giving customers and clients flexibility and control without unnecessary cost.

You’ll:

Define and evolve