Business Management Analyst

ManTech seeks a motivated, career and customer-oriented Business Management Analyst to join our team in the DC, Maryland, and Virginia (DMV) area.
 

In this role you will be responsible for analyzing complex business processes; plan, direct, or coordinate activities in such fields as electronic data processing, information systems, systems analysis, and computer programming. Other responsibilities will include design, create, automate, and update metrics and dashboards in PowerBI, Grafana, etc., to provide real-time data and visualizations regarding the health, safety, and resiliency of DHS's information enterprise.
 

Responsibilities include, but are not limited to:

• Review and analyze current program operations, processes data and systems and identification of improvement opportunities
• Align services and processes to ITIL4 and the NIST Cyber Security Framework
• Collaborating with cross-functional teams and project stakeholders to analyze and define business processes, develop cost/benefit analyses, and collaborate with stakeholders to define and document requirements; create reports and dashboards to present information to stakeholders
• Conduct data analysis and provide recommendations based on analysis, develop and brief metrics
• Provide project management support to ensure that all tasks are completed on time and within budget
• Research industry trends, emerging technologies, and best practices to identify opportunities for continuous improvement and innovation in the combined network, security, and cloud operations domain.
• Strong analytical and problem-solving skills with the ability to collect, organize, analyze, and interpret and disseminate significant amounts of information with attention to detail and accuracy
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organization.

Minimum Qualifications:

• Bachelor’s Degree in Information Security, Computer Science, Business Management, Data Analytics or related field  
• 3+ years of experience in project management, data analytics, and financial modeling
• Understanding of ITIL4 principles 
• Proficiency with Microsoft Office Suite, i.e., Word, Excel, PowerPoint, Teams, and SharePoint 

Preferred Qualifications:

• FinOps Certification 
• PMO experience  
• Previous Network Operations Center (NOC) or IT Operations experience  
• One of the following certifications: Certified Business Analysis Professional (CBAP), Project Management Professional (PMP), Agile Certified Practitioner (PMI-ACP), Certified Data Management Pr5ofessional (CDMP), Six Sigma Certification, ITILv4 
• ServiceNow Certification 

Clearance Requirements: 

• Must have a current/active Secret clearance with the ability to obtain and maintain a TS/SCI.
• The ability to obtain and maintain a DHS EOD suitability is required prior to starting this position.

Physical Requirements: 

• Must be able to remain in a stationary position 50% 
• Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer 
• The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.