Senior Product Manager

Senior Product Manager

At Evri, we’re not just delivering parcels, we’re reshaping how millions of people experience delivery every single day. As the UK’s leading consumer delivery specialist, we’re on a mission to build beautifully simple, seamless, and customer-obsessed experiences at scale. And right now, we’re reinventing ourselves.

We’re evolving into a product-centric powerhouse, expanding across three bold pillars: Customer & Client, Sender, and Courier. This is where you come in.

Opportunity

We’re looking for a Senior Product Manager to help architect the future of our Customer & Client experience. Partnering with the Principal Product Manager, you’ll play a key role in turning big ideas into real, tangible impact, bringing strategy to life through exceptional product thinking and execution.

This isn’t about maintaining the status quo. It’s about building something better.

Vision

Imagine a world where every part of the delivery journey just works. Where customers effortlessly manage deliveries in-app. Where support is intuitive, fast, and almost invisible. Where FAQs actually answer questions, live chat feels human, and every interaction flows seamlessly. That’s the future we’re building.

A fully connected, self-serve ecosystem that empowers Customers, delights Clients, and supports Couriers, all in one intelligent, beautifully designed experience.

What You’ll Own

You’ll take the lead on our Connected Customer strategy, unifying Customer Services and our Customer App into one powerful ecosystem.

You’ll also shape the future of our Premium business customer experience, unlocking new value and driving growth.

Working at the intersection of Operations, Technology, and Commercial, you’ll become the go-to expert in your space, connecting dots others don’t even see yet.

And most importantly, you’ll be deeply p