Quality Lead - Chase UK

Join us as a Quality Lead and help build something new from the ground up within a diverse and inclusive team. You’ll expand your skills, work with cutting-edge technology, and make a meaningful impact on our company, clients, and business partners worldwide. We value intellectual curiosity and a passion for new technology. Your contributions will shape our culture and drive our success. Experience career growth and the opportunity to influence quality standards across the organization.

Job Summary:
As a Quality Lead in our team, you will champion a quality mindset and drive Product Acceptance and Production activities across the company. You will collaborate with engineering, design, and business teams to embed quality standards and foster continuous improvement. Your role will involve managing Alpha and Beta Pilots, supporting governance, and maintaining quality gates in production. You will interact daily with a global team, helping to shape our approach to software quality and innovation.

Job Responsibilities:

• Drive a quality mindset and communicate the benefits of software quality to product teams and engineers
• Plan, define, execute, and report on Product Acceptance testing activities with key stakeholders
• Manage, maintain, and execute employee production Alpha and Beta Pilots
• Lead quality improvement actions with Product engineering teams
• Define, develop, and maintain quality and test engineering dashboards
• Support and maintain governance and quality gates in production
• Collaborate daily with a global team
• Work closely with engineering, design, and business teams to embed quality standards across the company

Required qualifications, capabilities and skills:

• Experience with Agile techniques
• Ability to work independently and proactively across teams
• Hands-on product test management experience
• Product acceptance and business testing experience
• Experience working with global teams
• Familiarity with software development tools such as JIRA
• Open-minded self-starter with adaptability and problem-solving skills
• Ability to manage multiple tasks and projects with various stakeholders
• Ability to learn quickly and thrive in a dynamic environment

Preferred qualifications, capabilities, and skills:

• Experience developing and maintaining quality dashboards
• Experience supporting governance and quality gates in production
• Strong communication and collaboration skills
• Passion for new technology and continuous improvement
• Experience with Alpha and Beta Pilot management
• Ability to drive quality improvement actions across engineering teams
• Experience embedding quality standards in cross-functional teams

If you’re ready to make a difference and grow your career in a collaborative, innovative environment, we invite you to join us.

#ICBCareers

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our

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Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.