Senior Product Designer - M&S Money

Summary

Summary

Ready to build the future with one of Britain’s most iconic brands?

M&S is reimagining its experiences for customers and colleagues at every level. We’re looking for a seasoned, forward‑thinking Senior Product Designer to play a pivotal role in crafting that future.

In this role, you’ll operate across the full product lifecycle, driving clarity from concept through delivery and iteration. You’ll work as part of our high‑performing Product Design and UX Research team, crafting seamless, insight‑led experiences across our website and app, in‑store interfaces, and the colleague‑facing tools that power M&S behind the scenes.

Your impact won’t stop at design execution: you’ll influence strategy, bring structure to ambiguity, and collaborate closely with product and engineering partners to ensure we deliver meaningful, scalable solutions used by millions.

We believe great ideas come from great collaboration. That’s why we spend three days a week together in the office—close to

All the details

What's in it for you?

Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing outstanding quality, value, service to every customer, whenever, wherever and however they want to shop with us.

Here are some of the benefits we offer that make working for M&S just that little bit more special…

• After completing your probationary period, you’ll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
• Competitive holiday entitlement with the potential to buy extra holiday days!
• Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
• A generous Defined Contribution Pension Scheme and Life Assurance.
• A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
• Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
• Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
• Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
• A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.

What you'll do

• Lead the visual expression of the product, creating high‑quality UI, interaction patterns, and motion guidelines that set the standard for the team—while grounding those decisions in solid UX principles.
• Translate user insights into actionable design decisions, using research, testing, and analytics to refine flows, improve usability, and ensure the visual design elevates the overall experience.
• Shape end‑to‑end journeys, connecting IA, interaction models, and visual craft to deliver experiences that are both intuitive and beautifully implemented.
• Partner closely with product, engineering, and research, influencing product direction and ensuring user needs, accessibility, and technical feasibility shape the final solutions.
• Guide and inspire others through workshops, design critiques, and collaborative sessions—helping teams think visually, conceptually, and systematically.

Who you are

• With a strong foundation in UI craft, you can elevate visual quality while grounding every decision in solid UX principles and user‑centred reasoning.
• A designer who operates confidently across UX and UI, shaping journeys, flows, and interaction models before refining them into polished, high‑fidelity interfaces.
• Experienced in both web and native app design, with a strong understanding of platform conventions, accessibility, and how design translates into real product delivery.
• Systems thinking comes naturally to you; you design frameworks, patterns, and reusable components that scale consistently across multiple touchpoints.
• A supportive leader for mid‑weight designers, providing clear direction, constructive critique, and coaching that helps them grow their craft, autonomy, and confidence.

Everyone’s welcome

We are ambitious about the future of retail. We’re redefining, innovating and leading the industry into a more conscientious, inspiring digital era. We’re redefining how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

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