Your skills and experience

· Essential:

Proven ability to lead complex, user-centered design projects from initial concept to final implementation.

Experience in designing government or public services

Strong knowledge of the GOV.UK service standard

Strong skills in mentoring and coaching teams in iterative design practices.

Expertise in integrating data-driven insights into service design.

Experience in creating accessible and inclusive services.

Ability to build and maintain strong, strategic relationships with key stakeholders.

Excellent communication skills, with the ability to articulate and champion design concepts and strategies at the highest levels of the organization.

· Desirable:

Expertise in leading co-design sessions and integrating diverse perspectives.

 Ability to define and lead the strategic direction of service design within the business area.

Qualifications:

· Degree in Service Design, Interaction Design, User Experience Design, or a related field or equivalent experience.

· Relevant professional certifications or equivalent experience.

Your security clearance

To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. 
To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.
Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality.
Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process.