Senior MLOps Engineer

TeamDigital & Tech

StoreLondon Support Office

LocationLondon, Greater London

Contract typePermanent

Position typeFull Time

SalaryCompetitive + Benefits

Summary

We are seeking a passionate a passionate Senior MLOps Engineer to join our team and work along data scientists to deliver Data Science solutions. This role will help discover and implement state-of-the-art solutions for our ML projects to enable rapid experimentation, increase accuracy of our models and ensure high quality of our products. This role will be part of a collaborative team that is integral to establishing the environments and processes to quickly build and deploy ML solutions into production.

You will play a key role in driving our ambition to create a best-in-class MLOps engineering team, environment, and culture. We are looking for people to join our community of engineers to drive this transformation, build a modern data platform using exciting technologies and do the best work of their careers.

All the details

What’s in it for you

Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us.

Here are some of the benefits we offer that make working for M&S just that little bit more special…

After completing your probationary period, you’ll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
Competitive holiday entitlement with the potential to buy extra holiday days!
Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
A generous Defined Contribution Pension Scheme and Life Assurance.
A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.

What you'll do

Design and implement robust ML pipelines and infrastructure.
Work closely with Data Scientists to productionise ML models using engineering principles and reusable frameworks.
Embed automation, testing, and monitoring into ML workflows to ensure reliability.
Act as a quality gatekeeper for production deployments, ensuring best practices and coding standards are met.
Lead initiatives to improve MLOps maturity within M&S.

Who you are

Experienced in building and deploying machine learning solutions at scale.
Proficient in Python, Spark, and cloud technologies, preferably Azure.
Experienced building CI/CD pipelines for ML workflows.
Strong problem-solver who can work effectively across cross functional teams.
Passionate about improving engineering practices.

Everyone's welcome

We are ambitious about the future of retail. We’re redefining, innovating and leading the industry into a more diligent, inspiring digital era. We’re reconsidering how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

#LI-Hybrid #LI-HB1

Meet the Team

A group of colleagues gathered around a table, smiling and discussing work with laptops open in a modern office setting.

Being an in-person business

We're at our best when we're close to customers, and for many of us at M&S, that means working in store every day.

To stay close to customers, our support teams are in the office three days a week as we believe that skills are developed through collaboration, and that spending time together makes us more creative and connected. It also means we can solve problems as soon as they arise, learn and grow as a team, build trust, and get closer to our colleagues.

Halford Head of Technical Program Management

At M&S, we have Data Scientists, Analysts, and Technical Product Managers, who all share a genuine passion for harnessing data to improve people’s lives. And we’re in a unique position where we can actually help many different kinds of people, from our customers to our colleagues in store and in our support centre.

Deepak (He / Him) | Data ScientistRead full story

Being in third-party brands, working on things M&S hasn’t done before… that plays to my sweet spot. I’ve worked in many organisations throughout my career, and it’s rare to see such cause and effect in your work. The way we’re structured means you’re encouraged to solve problems and you have the autonomy to make progress quickly.

Halford (He / Him) | Head of Technical Program ManagementRead full story

I think all engineers just love solving puzzles and problems. At M&S, we’re constantly learning new things, whether it’s mastering Swift UI or understanding how customers interact with technology. But this is also a business that listens to engineers and values what we bring to the table. That’s different, believe me.

Janak (He / Him) | Staff iOS EngineerRead full story

At M&S, we have Data Scientists, Analysts, and Technical Product Managers, who all share a genuine passion for harnessing data to improve people’s lives. And we’re in a unique position where we can actually help many different kinds of people, from our customers to our colleagues in store and in our support centre.

Deepak (He / Him) | Data ScientistRead full story

Being in third-party brands, working on things M&S hasn’t done before… that plays to my sweet spot. I’ve worked in many organisations throughout my career, and it’s rare to see such cause and effect in your work. The way we’re structured means you’re encouraged to solve problems and you have the autonomy to make progress quickly.

Halford (He / Him) | Head of Technical Program ManagementRead full story

I think all engineers just love solving puzzles and problems. At M&S, we’re constantly learning new things, whether it’s mastering Swift UI or understanding how customers interact with technology. But this is also a business that listens to engineers and values what we bring to the table. That’s different, believe me.

Janak (He / Him) | Staff iOS EngineerRead full story

At M&S, we have Data Scientists, Analysts, and Technical Product Managers, who all share a genuine passion for harnessing data to improve people’s lives. And we’re in a unique position where we can actually help many different kinds of people, from our customers to our colleagues in store and in our support centre.

Deepak (He / Him) | Data ScientistRead full story

Make Your Mark

Upcoming projects

Take part in our M&S Digital & Tech team days. Grow your digital and data skills through our BEAM Academy. Or challenge yourself at one of our business-wide hackathons. We also partner with Women in Data, Databricks and Cajigo to increase opportunities for women in digital and data.

Opportunities to be heard

Your voice and your ideas matter here. Our 8 colleague networks are places to find support, listen to each other and encourage debate. You can pitch ideas ‘Straight to Stuart’, our CEO, or get involved in our BIG (Business involvement Group).

Colleague Networks

We want you to feel supported, no matter what.

Health and Wellbeing Network

Family & Carers Network

Menopause Network

Cancer Network

Culture and Heritage Network

Gender Equality Network

LGBTQ+ Network

Forces Community Network

Health and Wellbeing Network

Providing a safe space for colleagues with all types of health conditions or disabilities and supporting with business initiatives to ensure our stores are truly accessible for our customers.

Family & Carers Network

Menopause Network

Cancer Network

Culture and Heritage Network

Gender Equality Network

LGBTQ+ Network

Forces Community Network

Health and Wellbeing Network

Family & Carers Network

Menopause Network

Cancer Network

Culture and Heritage Network

Gender Equality Network

LGBTQ+ Network

Forces Community Network

Benefits

How to Apply

Here’s what to expect at each stage of the application process. This can change depending on the role you’ve applied to. If you need any reasonable adjustments made at any stage, let us know and we can help.

Send us your application

Online assessment

Interview

Decision