Analytics Solutions Manager-Vice President

Job Summary:

Join the Quick Reaction Force team, you’ll lead fast, impactful solutions and strategic recommendations to elevate the Chase Credit Card experience, collaborating with senior leaders and driving key decisions in a dynamic environment.

As Vice President on the Quick Reaction Force (QRF) team within Product Configurations & Support (PCS) under Marketing, you will play a pivotal role in developing quick solutions and making informed business recommendations to support the Credit Cards function. You will collaborate closely with senior leaders, navigate conflicting priorities, and drive decision-making that enhances the Chase Credit Card customer experience.

Job Responsibilities:

• Build and nurture strong partnerships with key business unit stakeholders, collaborating closely with their teams to drive results.

• Foster innovation, implement new processes, and champion simplifying storytelling of complex initiatives, ensuring consistent leadership and operational excellence across the Marketing Execution organization.

• Demonstrate commitment to process adherence and control practices, including representing the team in Audits, Compliance Testing, and Control Self Assessments. 
• Recommend, develop, and implement rapid solutions for Chase Credit Card initiatives.
• Ensure all activities are aligned with the firm’s overarching goals and strategic vision.
•  Influence positive change with a proven track record of delivering business results, and providing creative solutions to business challenges.
• Support the design and execution of strategic opportunities aimed at enhancing efficiency and reducing operational costs.
• Oversee multiple initiatives simultaneously, delivering results within tight deadlines in a fast-paced, dynamic environment.

Required qualifications, capabilities, and skills:

• Demonstrated ability to develop talent and foster strong client relationships across all organizational levels, including General Managers, CFOs, IT leadership, and Marketing Services leadership.
• Motivational team leader with a passion for mentoring staff and supporting their career growth and development.
• Proven experience in implementing changes both within teams and across departments.

• Self-directed professional who inspires others to achieve ambitious goals.

• Strong communication and interpersonal skills, with a history of building effective partnerships with Marketing Strategy and key stakeholder teams.
• Extensive experience in writing complex SQL queries and developing user tools to automate manual processes.

Preferred qualifications, capabilities, and skills:

• Highly preferred: Experience with Credit card, Rewards, and Pricing systems.
• Proven ability to translate complex product solutions into clear, compelling marketing messages.
• Strong analytical skills for identifying and evaluating new business opportunities.
• Demonstrated agility in adapting to evolving industry trends.
• Experience collaborating with cross-functional teams in dynamic, fast-paced environments.
• Established leadership in strategic solution development and creative innovation.

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.