Product Manager Global Fabric Ethernet (London)

You’ll be executing a range of workstreams in product development programs across BT Group. This will see you managing the implementation and impact of company product strategies, product management, user experience (UX), software engineering, and analysis across multiple product lines.

You’ll be joining a team of 5, potentially with some direct reports under you. It will be great if you have exposure to managing teams virtually, as the wider team is spread over a few regions. The team itself is all about being customer first, proactive and encouraging new ideas. Got a new angle or way to improve a current process? They want to hear about it.

And because the team is so cross-functional across BT by nature you’ll be exposed to lots of different areas (like SDWAN and cloud/virtual products) and stakeholders. Long term that really opens up your options for development.

Key responsibilities:
- Launching layer 2 E-Line & E-LAN capability as a part of BT Global Fabric
- Own legacy Ethernet Connect Global (ECG) product and revenue, drive migrations onto Global Fabric and shut down ECG
- Support strategic customers using Layer 2 Ethernet
- Drive innovation to differentiate the new product in the market

What I’ll be doing – your accountabilities

Executes a range of workstreams in the implementation of product management vision and strategy.

 Identifies new products or enhancements to existing products by understanding and analysing user needs, BT Group's current product suite and business requirements of internal functions like sales and delivery.

 Collaborates with analytics and engineering teams, and interfaces with cross functional stakeholders e.g. executives, sales, product, marketing, legal, and customer success teams to fulfil the product backlog using Scrum/ Agile methodologies.

 Creates and develops high quality work for product road mapping, mock-ups, wireframes, POCs (proof of concept), specification writing and product schedules.

 Contributes towards the continual assessment of the needs of customers, tech teams and stakeholders in defining and evolving the product strategy.

 Ensures accurate and formal product documentation such as feature sheets and user guides.

 Ensures constant analysis of customer behaviour, developing metrics and cultivating novel techniques to help our customers.

 Contributes towards comprehensive product requirements to instrument new tracking events, build data tools, pipelines, analytic dashboards and visualisations.

 Mentors other product management professionals, helping to improve the team’s abilities by acting as a technical resource.

 Champions, continuously develops and shares with team knowledge on emerging trends and changes in product management.

 Own MTP, revenue forecasting and volume forecasting and annual business case / PIRs

Skills required for the job

•    Commercial – i) understands product unit economics (UE) and how to drive decisions to improve UE based on commercial strategy around volume growth, service models, market dynamics etc.  ii) Understands Product P&L from revenue through to EBIT.  iii) Understands how to set the pricing strategy for products and how this relates to competitor pricing / commercial models

•    Customer experience – how B2B customers will interact with the product using digital channels (app, APIs) to maximise customer experience and differentiation.

•    Technical knowledge – basic understanding of B2B network products. 

 User Story Definition
 User Experience Design
 User Research & Customer Need Identification
 Data Analysis
 Agile Methodologies
 Backlog Prioritisation
 Objectives and key results (OKR) definition
 Product Strategy
 Product Roadmapping
 Product Lifecycle
 Platform Technology Architecture & Feasibility
 Product Discovery & Experimentation
 Stakeholder Management
 Partner Selection
 Project/Programme Management