Business Analyst

The UK energy market is set for a period of unprecedented change as the country seeks to meet its net zero ambitions. CGI’s Utility Retail team are looking to grow our team with Energy Retail Subject Matter Experts and Business Analysts. Do you want to make an impact on the energy sector? Are you looking to work with high-profile clients within the UK electricity and gas sectors? Would you like to be part of a secure, growing company with the scale and strength to take your career to the next level?

As a SME Consultant or Business Analyst you will be joining CGI’s Utility Retail Team which shapes and delivers solutions across the UK energy retail market – working with a wide range of energy suppliers and related market participants.

CGI was selected both as one of the ‘Best Places to Work’ by the Sunday Times in 2024 and one of the ‘World’s Best Employers’ by Forbes magazine in 2023. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee.

We are committed to inclusivity, building a genuinely diverse community of talent and inspiring more everyone to pursue careers in our sector. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go.


Your future duties and responsibilities
Your role will involve work across the full implementation life-cycle, including analysis and documentation of business and functional requirements, business process analysis, strategic solution recommendations and solution architecture, design, testing and cut-over. You will be involved in defining scope and business priorities for business changes, eliciting requirements, selecting appropriate techniques for the elicitation of detailed requirements and specifying business and system requirements.


Required qualifications to be successful in this role
To be successful in this role you will have worked within the UK energy retail sector within one or more core business areas (for example pricing, billing, forecasting, collections), or as a Business Analyst. You will have experience of working in a project environment in addition to any operational roles. For a Business Analyst, you will be familiar with Business Analysis Techniques for the modelling and understanding a business and its operation and identifying and evaluating solutions to business problems.

You will have experience of one or more relevant energy sector solutions from software providers covering core business functions such as sales, pricing, forecasting, billing/CRM, collections and industry data flows.

You will be a team player with strong communication and presentation skills and an ability to engage at all stakeholder levels.

Desirable experience includes:
• Experience of working as a Business or Technical Analyst in the Energy Retail industry on assignments supporting business and/or IT transformation.
• Experience of current and future industry and regulatory change, such as Market Wide Half Hourly Settlement.
• Experience of business process mapping/business process re-engineering
• Track record of finding innovative solutions to business challenges.
• The ability to create and maintain clearly written business requirements and functional system design documentation.
• The Ability to multi-task, with experience of working on various projects at any one time.