Employee Relations Specialist at Sonora Quest Laboratories

Phoenix, Arizona

Human Resources-Ref Lab

Day

Human Resources

Are you passionate about building positive workplace relationships and resolving challenges with a human touch? If you thrive in a dynamic environment and love making a meaningful impact, we have the perfect opportunity for you!

As an Employee Relations Specialist, you'll be at the heart of fostering a productive and supportive work environment. Working closely with Human Resources Business Partners (HRBPs), you will lead investigations, resolve employee concerns, and help shape workplace culture. You'll play a vital role in training new leaders, administering the Reach Line, and ensuring adherence to our policies, regulations, and professional standards. This is a great opportunity to enhance your human resource acumen.

Analyze workplace scenarios and offer actionable recommendations aligned with company policies and legal guidelines. Provide timely support for leader and employee inquiries, maintaining open communication and detailed records. Lead Reach Line administration, conduct thorough investigations, and document findings within the case management system. Deliver engaging training sessions for new leaders on HR policies and responsibilities. Collaborate with HRBPs on escalated leave of absence, disability, and return-to-work cases. Take on higher-level projects, addressing employee communications and navigating non-routine HR questions.

• Exceptional verbal and written communication skills, with the ability to craft presentations and lead training sessions.
• A strong understanding of key HR functions and policies.
• Proficiency in Microsoft Office and analytical tools, including spreadsheets.
• Outstanding customer service and interpersonal skills to work effectively with diverse teams.
• The ability to stay organized while managing multiple priorities in a fast-paced environment

At our company, we believe in empowering employees and fostering a positive workplace culture. Your contributions will directly impact the growth and success of our team. Join a supportive and innovative environment where your skills will shine!

This role performs general day to day functions of employee relations. Investigates and resolves employee relations concerns with oversight by a Human Resources Business Partner (HRBP). Role provides leaders and HRBPs with support for employee relations investigations. Responsible to train new leaders in basic Human Resources responsibilities. Responsible for Reach Line administration and investigations. Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards.

• Bachelor's Degree in Human Resources, Business or related field.
• Two years' human resources/business or applicable experience.
• Ability to operate in a highly dynamic environment and handle multiple priorities.
• Proven analytical, technical and project management skills.

• SHRM or HCRI Certification
• Additional experience in Human Resources administration in multiple functional specialties.
• Experience in the health care industry.
• Additional related education and/or experience.

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

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