J.P. Morgan Wealth Management - Product Delivery Vice President

JOB DESCRIPTION

The J.P. Morgan Wealth Management Acquisitions and Workplace Strategies Team is dedicated to creating a fully integrated, elegant, and seamless end-to-end experience for our clients. As a proactive self-starter, you will be responsible for executing the defined vision, which requires regular alignment and collaboration with key stakeholders to ensure consistent delivery. In this role, you will report progress and outcomes to leadership and stakeholders, while also escalating risks and issues through executive-level reporting to maintain transparency and facilitate timely resolution.

As the Vice President of Product Delivery  on the Wealth Management Acquisitions and Workplace Strategies Team, you will be a strategic leader responsible for driving the end-to-end delivery of Wealth Management products and client experiences. This role partners across Product, Technology, Data, Design, and Change Management teams to ensure seamless, high-quality solutions that meet client, advisor, and business needs. The VP will lead cross-functional efforts to define, execute, and continuously improve product journeys, capabilities, and operational readiness within a matrixed organization.  You will direct strategic thinking and the approach for Wealth Management advisor, service, and client journeys, focusing on client experience and, own end-to-end journey mapping and capability definition to ensure enhancements align with business goals and client needs

Job Responsibilities:

• Rapidly identify critical aspects of problems and structure engagements to address key issues across advisor, service, and client communication journeys
• Analyze data and analytics across distribution channels and systems to identify gaps and opportunities
• Collaborate with Technology, Data, and Design teams to visualize, validate, and implement product ideas and improvements
• Partner with Product Managers and PMOs to translate product strategy into actionable deliverables, milestones, and multi-year roadmaps
• Define and track high level requirements / features for Wealth Management products
• Establish and monitor goals, priorities, and key performance indicators (KPIs) for product delivery
• Drive disciplined performance management and reporting across product horizontals
• Identify and resolve risks, issues, and dependencies impacting delivery timelines, experience, and budget
• Lead change management activities for Workplace Solutions and coordinate with go-to-market teams
• Oversee completion of regulatory, risk, controls, and compliance requirements in partnership with Product Execution leads
• Ensure readiness for regulatory assessments and product releases
• Ensure pre- and post-release activities are completed, including production validations, Beta/UAT testing, and defect management
• Mentor and develop junior and new team members, fostering skills in problem solving, analytics, communication, and execution
• Demonstrate deep expertise in Stock Plan & Wealth Management products and regulatory environments
• Provide ongoing insights and transparency to key partners on progress, solution design, agility, budget, and execution (e.g., JIRA tracking)

Required qualifications, capabilities, and skills

• BS/BA degree or equivalent experience.
• 6 – 8 years in product management, design, or product delivery roles preferably in Wealth Management, Workplace Solutions or Financial Services
• Strong strategic, analytical, and problem-solving skills
• Demonstrated ability to lead cross-functional teams in a matrixed environment
• Expertise in data analysis, product strategy, and performance management
• Experience with regulatory, risk, and compliance requirements
• Excellent communication, stakeholder management, and change leadership skills
• Proficiency with project management tools (e.g., JIRA) and agile methodologies

Preferred qualifications, skills, and capabilities:

• Self-starter with a proactive approach to self-learning and skill enhancement.

ABOUT US

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.