Senior Lead Software Engineer - AIML Platform

Join us to shape the future of observability and data platforms, where your leadership and technical expertise will make a real difference. You will have the opportunity to collaborate with talented teams, drive business impact, and stay at the forefront of industry innovation. We value your passion for technology, commitment to excellence, and ability to inspire others. At JPMorganChase, you can grow your career while helping us deliver exceptional solutions. Together, we create an environment where your ideas and skills are valued.

As a Software Engineering Manager – Observability & Data Platforms at JPMorgan Chase in our Technology team, you will lead a group of engineers focused on developing observability, data pipelines, and fin-ops tools. You will partner with customers, product managers, and SRE teams to align objectives and deliver high-impact solutions. Your role will involve providing architectural guidance, establishing standards, and driving cost optimization and compliance. You will help foster a collaborative culture and ensure our software delivery meets business needs.

Job Responsibilities:

• Lead and manage a team of software engineers developing observability, data pipelines, and fin-ops tools
• Partner with customers, product managers, and SRE teams to align observability objectives
• Provide architectural guidance and establish standards for observability implementations
• Collaborate with cross-functional teams to drive business impact and customer satisfaction
• Evaluate and implement modern data storage solutions to support analytics and dashboards
• Introduce new observability tools and technologies, staying current with industry best practices
• Apply machine learning algorithms to operational data to predict and address system failures
• Implement and manage AIOps platforms for intelligent alerting, anomaly detection, and root cause analysis

Required Qualifications, Capabilities, and Skills:

• Bachelor’s degree in computer science, information technology, or equivalent technical qualification
• Hands-on experience in backend development using Python, Java, Node.js, or Golang
• Experience in people management and leading technical teams
• Experience as an infrastructure or platform software engineer in a technology company or startup
• Expertise with cloud-native observability tools and associated agents, collectors
• Experience designing and architecting large-scale distributed systems and cloud-native architecture in AWS
• Strong problem-solving and troubleshooting skills in complex systems
• Excellent communication skills to represent business and technical concepts to stakeholders
• Self-managed and motivated with a strong sense of ownership and urgency

Preferred Qualifications, Capabilities, and Skills:

• Experience working in AI, ML, or data engineering
• Experience developing AI agents or MCP

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our

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Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.