Delivery Partner

Job Title: Delivery Partner

Location: London, with occasional UK‑wide travel

Hybrid Working: 3 days office based

Salary: Up to £50,000, depending on experience

About Grayce

Grayce specialises in delivering transformation through high‑performing emerging talent. For over a decade, we’ve partnered with some of the UK’s most ambitious organisations - including FTSE100s, FTSE250s and major public institutions - deploying exceptional people who make a real impact.

When you join Grayce, you join a purpose‑driven, people‑first organisation committed to capability-building, continuous development, and supporting long-term impact across communities. You’ll work closely with a fast‑growing Public Sector practice and contribute to meaningful change across Local Government, Blue Light, Arms-Length Bodies and wider public institutions.

The Role

As a Delivery Partner, you’ll act as the operational backbone of our Public Sector practice - connecting Sales, Talent Acquisition, HR, Commercial and Vetting teams to ensure seamless talent pipelines, smooth placements, and excellent client delivery.

You’ll play a visible, hands-on role supporting demand forecasting, candidate readiness, client engagement and operational governance.

Key Responsibilities

Talent Pipeline Management

• Partner with Talent and Marketing to maintain a strong flow of qualified candidates.
• Support public‑sector‑focused messaging, events and attraction campaigns.
• Monitor diversity, location mix and capability fit against forecast demand.
• Identify and mitigate risks impacting candidate readiness or delivery timelines.

Placement Execution & Delivery

• Coordinate role briefs, candidate submissions, interviews, feedback and start dates.
• Act as the central link between Sales, Talent and Attraction teams.
• Improve the speed and accuracy of the end‑to‑end placement process.

Client Management

• Support client engagement by coordinating interview and performance feedback.
• Attend requirement‑gathering calls to understand upcoming opportunities and risks.

Compliance & Operational Governance

• Maintain accurate CRM records, utilisation tracking and contract updates.
• Keep reporting dashboards up to date across the Public Sector practice.
• Track vetting pipelines and flag risks early.
• Lead process improvements across Talent, L&D, Sales and Delivery.
• Monitor KPIs such as time‑to‑place, acceptance rates and vetting durations.

About You

You’re organised, proactive and thrive in a fast-moving, coordination-heavy role. You’re confident working with multiple stakeholders and comfortable handling operational detail while keeping the bigger picture in mind.

Skills & Experience

Essential

• Experience in recruitment, resource management, delivery operations or PMO.
• Strong organisational skills, able to manage multiple workstreams.
• Excellent stakeholder management across internal teams and clients.
• Good understanding of CRM systems and operational workflows.
• Problem‑solving mindset with comfort in a scaling environment.

Desirable

• Experience in consulting, talent, recruitment or people-delivery environments.
• Familiarity with SOWs, MSAs, frameworks or commercial documentation.

Key Attributes

• Highly organised and detail‑oriented.
• Strong communicator across varied stakeholder groups.
• Proactive, resourceful and able to spot challenges early.
• Collaborative, positive and delivery‑focused.