Analytics Manager

Summary

Summary

As an Analytics Manager, you will lead and develop a team delivering advanced analytics and insights that drive commercial performance and support strategic decision-making across the business. You will champion the use of data and analytical techniques to solve complex problems, helping teams better understand performance, identify opportunities, and make more informed decisions.

Your primary focus will be to shape and lead the advanced analytics capability, overseeing the development of analytical models, insight generation, and experimentation that support growth, efficiency, and innovation. This is an exciting opportunity to join the Data & AI team and play a key role in supporting our transformation goals, championing a culture of experimentation, advanced analytics, and data-led decision making across the organisation.

All the details

Who you are

• Work in cross-functional squads with Data Science, Data Engineering, and Data Product teams to deliver integrated data solutions to business problems.
• Lead the team in applying advanced analytical techniques such as statistical modelling, forecasting, segmentation, causal analysis, and experimentation to uncover insight and predict outcomes.
• Collaborate closely with stakeholders to understand business objectives and ensure analytical outputs are practical, relevant, and adopted.
• Communicate complex analytical findings clearly, translating statistical insight into compelling business recommendations.
• Develop team capability and promote innovation by encouraging continuous learning, adoption of new analytical techniques, and awareness of emerging AI and analytics technologies.

What you will do

• Lead Advanced Analytics capability by managing and developing a team delivering statistical analysis, predictive modelling, and experimentation that supports business decision-making.
• Translate business problems into analytical solutions, identifying opportunities where advanced analytics and statistics can drive measurable commercial impact.
• Deliver high-value analytical initiatives that generate actionable insights and improve performance across key business areas.
• Shape and prioritise the advanced analytics roadmap, ensuring work aligns with business priorities and delivers tangible value.
• Champion data-led decision making by promoting experimentation, analytical thinking, and the effective use of insights across the organisation.

What's in it for you

Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us.

Here are some of the benefits we offer that make working for M&S just that little bit more special…

• After completing your probationary period, you’ll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
• Competitive holiday entitlement with the potential to buy extra holiday days!
• Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
• A generous Defined Contribution Pension Scheme and Life Assurance.
• A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
• Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
• Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
• Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
• A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.

Everyone's welcome

We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

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