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Position: Senior Operations Manager
Contract Type: Permanent – 45 hours
Location: Ryton-on-Dunsmore
Shift: Nights / Monday-Friday
Join the UK’s premier parcel delivery company
Key Role Responsibilities:
· Assumes overall accountability for all Hub operations. Acts as competent contact for other managers in relation to hub matters and sort activity.
· Leads, develops and controls the central Hub functions for the DHL eCommerce UK business ensuring that all KPI metrics for productivity, service and cost are achieved to ensure a competent, reliable and proficient hub network that supports ongoing business requirements.
· Ensures a can-do approach to volume facilitation through positive engagement with the commercial team. Takes balanced decisions on sort allocation for new and base volumes.
· Works closely with the Head of Sort and Head of Fleet and Linehaul to determine the best fit sort path for volume through our central Hub network to achieve the best overall cost solutions for the business and best service capability for our customers.
· Recruits, manages and motivates all Hub Management teams to ensure consistent controls throughout all Hub operations and takes decisions following DHL eCommerce UK protocols and standards. Is accountable for the effective performance of Hub operations to achieve defined business objectives.
· Informs and advises network operations management on local sort activity with a view to maximising our overall company sort capability
· Builds an effective and high performing management team to exercise appropriate controls of all Hub operational activity
· Turns business area strategy into commercial reality by developing, communicating, and implementing operational plans and measures as well as budgets to achieve defined results within Hub operations remits
· Challenge’s hub management to plan and establish effective
hackajob is partnering with Evri to fill this position. Create a profile to be automatically considered for this role—and others that match your experience.