***This role can work hybrid in our New York or Chicago office***
We are looking for a Senior Product Manager to join the Commerce team within our Consumer Product organization. In this role, you will be responsible for the strategy and development of user experience across various critical touchpoints, including, but not limited to Cart, Checkout, and Account. This role focuses on driving the biggest impact for the growth of the company through leadership in user engagement and order conversion across cross-funnel initiatives.
Ideal candidates for this role have a strong technical product management background, customer obsession, extensive background in optimizing user journeys. They can communicate effectively with technical and non-technical stakeholders from peer-level to C-level. They excel at problem-solving in collaboration with cross-functional stakeholders and leverage data and insights to drive value through their products.
The Impact You Will Make
- Own and drive the strategy, roadmap, and execution for Grubhub initiatives across the user journey, including, but not necessarily limited to Cart, Checkout, and Account.
- Collaborate with cross-functional teams, including technology, product design, data science, and finance, to develop and deliver high-impact Cart and Checkout solutions
- Manage large-scale projects through the entire lifecycle, from ideation and planning to execution and optimization
- Launch and optimize user-facing features, ensuring alignment with business objectives and user needs
- Evaluate and prioritize competing ideas and opportunities, driving consensus among stakeholders while clearly focusing on overarching business priorities
- Use technology creatively to deliver innovative and effective solutions
- Gather and unearth business opportunities through research, data analysis, user experience analysis, competitive research, testing and experimentation
- Liaise between Product and non-technical/product partners to clearly explain complex product concepts in a simple language
- Set clear, quantitative measures for product(s) and monitors process, progress, and results
- Demonstrate strong writing and storytelling skills through product briefs, jira tickets, opportunity assessments, etc.
- Drive large features within their domain and is the SME for those crossing several partners
What You Bring to the Table
- 4+ years of experience as a Product Manager in an Agile environment
- Experience in user-facing industries such as eCommerce, technology, or multi-sided marketplaces
- BA/BS required; MBA is a plus
- Proficient analytical and quantitative skills and a strong bias towards data-driven decision-making, preferably in the context of an experiment
- Proven analytical and quantitative skills to make data-driven decisions and inform product strategy, leveraging tools like SQL, Redash, and Tableau Experience manipulating large, raw datasets
- Proven collaboration skills, working across a broad organization, including technology, product design, data science and finance
- Demonstrated experience launching features in competitive markets; History of successfully delivering large-scale projects in high quality, managing the entire life-cycle
- Familiar and comfortable with product development in Agile and OKR methodologies, preferably with squad or tribe structures
- Ability to weigh competing priorities, manage trade-offs, and evaluate opportunistic new ideas with stakeholders, driving to consensus while maintaining a clear focus on overarching business priorities
- Strong technical understanding of product domain and focus on building awareness at the architecture level
As a matter of company policy, Grubhub does not sponsor applicants for employment visa status for this role.
Base Salary
New York: $162,000 - $170,000
Illinois: $146,000 - $153,000
Wonder Group uses geographic-specific salary structures, which means the salary offered may vary depending on where the job is located. The final salary offer will take into account various factors, such as the candidate's skills, education, training, credentials, and experience.
And Of Course, Perks!
- Flexible PTO. Grubhub employees enjoy a generous amount of time to recharge.
- Health and Wellness. Excellent medical, dental and vision benefits, 401k, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.
- Free Meals. Our employees get a weekly Grubhub credit to enjoy.
- Social Impact. At Grubhub we believe in giving back through programs like the Grubhub Community Fund. Employees are also given paid time off each year to support the causes that are important to them.
Grubhub is an equal opportunity employer. We welcome diversity and encourage a workplace that is just as diverse as the customers we serve. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you’re applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an email to TalentAcquisition@grubhub.com and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.
If you are a resident of the State of California and would like a copy of our CA privacy notice, please email privacy@grubhub.com.
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