Location: Edinburgh or Bristol 

In this position, you’ll be based in the Edinburgh or Bristol office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.   

We give you a world of potential

Computershare has an exciting opportunity for a passionate Leader to join our team as our Head of IT Business Analysts for our Global Plans Development team, based in Edinburgh or Bristol.

We are looking for an experienced individual to take on this role, leading the department to deliver high-quality solutions across a portfolio of applications in collaboration with the Engineering, Agile and Portfolio teams. 

What else makes this role exciting? Well:

• We’re passionate about supporting our employees in their careers, so if you are passionate about supporting employees whilst continuing to develop yourself this is an exciting role for you.
• Our Global Plans Development team has successfully completed a major integration program. Now, the focus shifts to refining our ways of working to deliver innovative solutions and drive business value. This role will play a key part in shaping this.
• As this is a Senior role, a key part will be engaging with executive stakeholders on a global scale, giving you great exposure to our business.

Interested? Keep reading to find out more about what you will be doing.

A role you will love

As our Head of IT Business Analysts, you will be responsible for the analysis practice, using your knowledge of techniques, technology, tools, policy and procedures to ensure that business requirements are translated into technical user stories and solutions that meet business requirements.

One of the most important parts of your role is being responsible for the leadership of our amazing team. You will focus on ensuring that there is a clearly defined progression plan for ambitious and high potential individuals within the team, and that the team is challenged, motivated, and harmonized. You will provide the team with clear direction and vision, leading on critical strategic initiatives and plans to continually improve the way of working and environment.

Other key responsibilities:

• Facilitating the delivery of high-quality solutions that are stable and resilient; conform to security and architectural standards; and are developed in line with the software development methodology.
• Working collaboratively building credibility with executive business partners and technology leaders by demonstrating thought leadership.
• Embedding a culture of continuous improvement and collaborating with other teams, specialists and stakeholders.
• Managing individual and team performance of 4 direct reports who manage teams of 5-8 IT BA’s across multiple European locations.
• Ensures all IT governance and business processes are adhered to.
• Uses meaningful metrics to track delivery of value and high customer satisfaction.

What will you bring to the role? 

You’ll bring energy, passion, and the ability to inspire our team! We are looking for somebody who has a true passion for coaching and mentoring teams, who can work with teams to foster continuous development in their roles, regardless of where their journey leads!

Relationship building is key in this role, as you will be working closely with business partners, the wider technology teams, and your own team to ensure that we have the capability to deliver. You are a strong decision maker; you will work with the team and stakeholders to make business critical decisions while listening to everyone’s inputs.

Some other key skills that you’ll have:

• Experience of leading leaders, as a “Manager” or “Head of role” within an IT BA team, ideally at a global or enterprise level.
• Experience working in development teams across the full Software Development Lifecycle.
• Significant experience in using and implementing agile methodologies in technology teams.
• Excellent Leadership experience with the ability to set direction, share values, and motivate and engage your team.
• Exceptional management skills – organising work and resources, planning and setting priorities, delegating effectively etc.
• Strong interpersonal skills with proven ability to build and maintain strong relationships with staff and stakeholders.
• Any experience working within financial services is highly regarded.

If this role sounds like what you’re looking for, and you want to be part of an organisation that focuses on our employees’ career progression, while working on interesting and high-profile projects, please apply today!

Rewards designed for you 

Flexible work to help you find the best balance between work and lifestyle. 

Health and wellbeing rewards that can be tailored to support you and your family. 

Invest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well.   

Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future. 

And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub. 

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