Internal Communications Business Partner

Ready for a challenge?

Then Just Eat Takeaway.com might be the place for you. We’re a leading global online delivery platform, and our vision is to empower everyday convenience. 

Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.

About this role 

The People Communications and Employer Brand team looks after Internal Communications, Employer Brand and Events. 

From promoting and maintaining our reputation and what we stand for as a business in the outside world (especially to prospective candidates) to how we inform, involve, and inspire JETers through events, experiences and interactions, we create engaged brand ambassadors throughout the whole employee journey.

Our team builds understanding of and engagement with the Just Eat Takeaway.com strategy, vision, culture and values through external-facing and company-wide communication activities across all our markets using the latest communication technologies and ideas.

Internal communications-based roles in this team develop and deliver communications activities for employees across key business functions, working with colleagues at all levels to drive engagement both within functions and across the wider business. 

These are some of the key components to the position: 

• IC strategy: Work with ExCo members and senior leaders to define and implement communications strategies that improve engagement both among local teams and with the wider business:
• Developing and rolling out local campaigns and content strategies to bring to life our vision, strategy, values and EVP for employees - informing, involving and inspiring through communications activities to create a sense of belonging and shared purpose, and turning colleagues into active advocates of JET
• Managing local channels (including our intranet, global all hands, digital signage platforms, etc) to ensure the right people get the right information at the right time in the right way
• Acting as a trusted partner to local senior leaders (ExCo and SLC) to ensure global and local IC needs are met as required to deliver on set objectives
• Content creation: Content creation, including sourcing and publication of news for global/local channels, and research and development of communications materials (presentations, videos, etc) as needed for leaders and stakeholders
• Insight and advice: Use insight to become a trusted, critical friend and communications coach to local leaders to advise on future message delivery and strategic direction
• Budget management: Managing local budgets associated with activities, partnering with the business where needed to get the best value for JET

What will you bring to the team?

• Proven track record of working in the Internal Communications space in a fast-paced, international business
• Ability to lead, coordinate and implement complex projects in a fast-paced, international and/or tech-focused company
• Problem solver with the ability to translate strategy and insights into engaging online and offline activities for multiple audiences in tight timelines and budgets
• Tech-savvy with an interest in discovering and implementing new and improved engagement approaches (strategies, channels, other deliverables) through the use of insight
• Strong interpersonal and relationship building skills with experience of advising and influencing people at all levels of an organisation
• Excellent written and verbal communication skills, and strong project management and decision-making abilities, with cool head in a crisis
• Strong team player with self-starting capabilities who can work in groups or alone to drive results

At JET, this is how we play 

Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. 

Being the best at what we do isn’t just about delivering on our strategy. It's a competition for something incredibly valuable – our customers' choice. Every time a customer decides where to order, they're picking a side. 

At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly, to surpass the competition and earn our customers’ loyalty, again and again.  

Fun, fast-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we’re building a customer-first culture which enables us to stay one step ahead of the competition.

Inclusion, Diversity & Belonging

No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day. 

What else are we delivering?

Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET journeys.

Are you ready to join the team? Apply now!

#LI-BF1