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hackajob is partnering with Evri to fill this position. Create a profile to be automatically considered for this role—and others that match your experience.
Ready to help onboard clients smoothly and successfully?
At Evri, our technology underpins everything we do - and getting our clients set up right from day one is critical to their success. Behind every successful client relationship is a seamless onboarding experience, powered by people who care about accuracy, service and delivery.
If you’re organised, detail-driven and enjoy working at the intersection of technology and client service, this could be the perfect role for you.
Join us as an IT Client Onboarding Administrator and play a key part in setting our clients up for success across Evri’s technology platforms.
What you’ll be doing
As an IT Client Onboarding Administrator, you’ll be responsible for ensuring new clients - and new services for existing clients - are configured accurately and efficiently across our IT systems.
Using ServiceNow, you’ll manage onboarding tasks, incidents and service requests, supporting a smooth end-to-end experience while ensuring SLA compliance and high data quality.
Key responsibilities
Set up and configure new clients within Evri IT systems accurately and on time
Manage onboarding-related tasks, incidents and service requests via ServiceNow
Ensure requests are logged, tracked and completed in line with agreed SLAs
Maintain accurate client records and data integrity at all times
Monitor and report on onboarding progress against agreed requirements
Update and maintain process documentation to reflect current practices
Manage workload effectively, prioritising tasks in a fast-paced environment
Build strong working relationships with internal stakeholders across IT and account teams
What you’ll bring
We’re looking for someone who is organised, client-focused and confident working with IT systems and processes.
Experience in an IT support, onboarding or administrative role
Strong attention to detail with excellent data entry accur
hackajob is partnering with Evri to fill this position. Create a profile to be automatically considered for this role—and others that match your experience.