Senior Product Manger - Mobile Platform

At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner. There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams.  Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started!

Our mobile app puts the power of email marketing, social posting, and campaign management directly in the hands of business owners who are always on the go. As a Senior Product Manager on our mobile app team, you’ll own a product that our customers interact with every day, in the moments that matter most to them.

What You’ll Do

• Own the mobile roadmap: You will define and drive a mobile product strategy grounded in customer research, business outcomes, and platform opportunity. You make tradeoffs confidently, communicate priorities clearly, and keep your squad focused on what moves the needle.
• Lead with AI and data: You will use AI tools like Claude and Cursor every day to make the right product decisions for our customers. Qualitative research, usage analytics, and A/B experiments are all tools in your tool belt as you align engineering, design, and executive audiences alike.
• Drive adoption and retention: You’ll focus on the mobile customer journey and identify opportunities to reduce friction, increase feature adoption, and build habits that keep customers coming back. You’ll work closely with lifecycle marketing, customer success, and analytics partners.
• Ship with craft: You’ll partner deeply with engineering and design to translate strategy into excellent product experiences. You’ll write tight requirements, give useful feedback, and ensure what ships matches the intent.
• Be a voice for mobile customers: You’ll listen: you’ll join customer calls, read support feedback, and stay close to the problems small business owners face on mobile. You’ll bring that perspective into every product decision.
• Collaborate across the organization: You’ll work across squads and functions to ensure mobile is a first-class surface in the broader product strategy.

Who You Are

• Mobile-first product thinker: You have 5+ years of product management experience, with at least 2 years focused on native mobile apps (iOS and/or Android). You understand the constraints and opportunities of the mobile surface area from gesture design to push notification strategy.
• AI-enabled: You’ve been using AI for the last couple of years, in work and also in personal projects, to make sure that you’re always in the loop with what’s happening in the industry and how it can help 10x your impact.
• Customer-obsessed: You genuinely care about the people using your product. You dig into support tickets, watch session recordings, and let real stories shape your priorities alongside the data.
• Metrics-driven but not metrics-blind: You use data to make decisions and know when a well-framed customer insight matters more than a dashboard number. You’re comfortable designing experiments and interpreting results.
• A strong communicator: You can pitch a strategy to executives, jam through a technical constraint with engineers, and explain the “why” behind a decision to anyone in the organization. You write clearly and present with confidence.
• Collaborative and influential: You lead through influence, not authority. You know how to build alignment across functions, give direct feedback constructively, and make the people around you better.
• Comfortable with speed and ambiguity: You thrive in a fast-paced, agile environment by transforming complex problems into a clear roadmap of iterative releases. You guide the team through course corrections with a pragmatic and efficient approach that ensures continuous progress.

Qualifications

• 5+ years of mobile app product management experience in B2B or B2C
• Demonstrated ability to improve key mobile metrics: activation rate, MAU ratio, churn rate, NPS, app store rating,, retention, and task success rate
• Clear adoption of AI, beyond simply using ChatGPT to answer questions
• Experience in the end-to-end A/B testing lifecycle, from crafting clear, measurable hypotheses to implementing experiments and interpreting statistical results.
• Strong cross-functional collaboration skills: you’ve worked closely with design, engineering, data, and go-to-market teams
• Bachelor’s degree in Business, Computer Science, or a related field (or equivalent experience)

Nice to Haves

• Experience with email marketing, social posting, or SMB-focused SaaS products
• Background working on engagement or retention-focused product initiatives
• Experience with mobile analytics tools (Amplitude, Mixpanel, Firebase) and remote config / feature flagging platforms (Statsig, Launch Darkly)

#LI-Remote #LI-HK1

The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education and work location. In addition, some roles may be eligible for additional on target commission pay or bonus. The compensation package includes health and welfare benefits including paid leave.

Pay Transparency - All Full Time Employees

$119,240

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$149,050 USD

Why You’ll Love Us:

• We celebrate one another’s differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees. 
• Join the experts. If you're passionate about supporting businesses and organizations, you won’t find a better spot to share your talent. We’re dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups.
• You’ll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities.
• A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family

At Constant Contact, we’re all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues.

Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us.

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Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact talentacquisition@constantcontact.com.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.