Senior Product Manager - Supply Chain

In a nutshell 

As Senior Product Manager in Supply Chain, you’ll focus on understanding, anticipating and exceeding customer product needs, creating opportunities to add broad appeal to customers and championing their long-term vision to support our business strategy. Always considering the market context, you’ll clearly articulate the business benefit of potential and current products, while tracking both effort and value delivery, to identify opportunities for cost reduction and quality improvement. 

You’ll utilise a variety of techniques to develop your understanding of the tech landscape and customer expectations of technology, using product metrics to prioritise their specific product roadmap effectively and seeking out data and insights to allow you to make informed decisions. 

This enables us to put the right tools in our colleagues’ hands to power a global supply chain. Whether it’s wine from New Zealand or milk from the local dairy farm, our tech performs. We solve problems at scale. We process billions of records, predicting and planning to make our customers lives easier. We keep our warehouses and stores operating smoothly around the clock, because what’s important to our customers, is important to us. 

Every week we move millions of products to our customers at record speeds. Brilliant customer experiences at this kind of pace, require fresh and appealing products to be available whenever and however our customers shop with us. And in this area of our business, we help to make sure that happens. 

By engineering innovative, smart technology, we put the tools in our colleagues’ hands to power a global supply chain. Whether it’s wine from New Zealand or milk from the local dairy farm, our tech performs. We solve problems at scale. We process billions of records, predicting and planning to make our customers lives easier. We keep our warehouses and stores operating smoothly around the clock, because what’s important to our customers, is important to us. 

What you need to do  

As a Senior Product Manager you will:  

• You’ll support the strategy and develop specific roadmaps and backlogs for products, building in complete end to end customer experiences that deliver on agreed product metrics (OKRs) 

• You’ll own the customer and business value for specific products, including securing support through the appropriate process and relevant technology teams 

• Accountable for end-to-end delivery in product management for specific products, ensuring activity is prioritised in line with the agreed product goals and metrics 

• You’ll maintain a realistic 90-day roadmap, as well as a prioritised, estimated FY backlog and regularly communicating progress, proactively managing risks/issues to remove blockers 

• Lead the collaboration within both the core family team, other product teams and 3rd parties to launch new product features, maximising re-use across the business 

• Evaluation of potential partner relationships; helping to identify necessary and/or desirable third-party technology to evaluate and select vendors 

• You’ll support the communication and resolution of live product incidents and effectively prioritise, coordinate and communicate the resolution of production issues 

What you need to know  

• Knowledge and understanding of a Supply Chain and Retail business and the technology landscape, and how to maximise the value that products can and will add 

• Understanding of Agile delivery and modern engineering team practices 

• Knowledge of technical product development principles and methodologies 

• Ability to translate business goals, technology strategy and market knowledge into a product roadmap that prioritises delivery of value and enables future business agility 

• Anticipating risks and opportunities, responding to escalations at pace and coaching others to find solutions based on your expertise 

• Ability to switch between strategic visioning and getting into the detail, being the authority in all aspects of your product 

• Awareness of existing and future stacks/interfaces for the product and how to develop these so they work seamlessly for customers and colleagues 

• A high level of team contribution, seek opportunities to provide input and support across the team and outside core areas of focus 

• An awareness of how on data is used across our business 

• Comfortable with dealing with ambiguity in order to cut through issues and solve complex problems 

• Understanding of Key Performance Metric Indicators (KPI metrics) and how they are used to support business processes 

• Ability to address priority challenges and decisions in a calm, pragmatic and professional manner 

• Ability to navigate across multiple domains to help secure requirements, stakeholder relationships, and key technical solutions.  

• Experience with working with both onshore and offshore teams 

Support we will provide   

• Colleague discount across our multi-brands – Sainsbury’s, Argos, Tu and Habitat 

• Holiday allowance 

• Bonus scheme 

• Pension plan 

• Special offers on gym memberships, restaurants, holidays, retail vouchers and more 

Work-life balance is important to us, so we offer our colleagues as much flexibility as possible in line with the needs of their role. We trust them to decide how, where and when they work, combining remote and collaborative working with a flexible approach to hours, giving them plenty of time and space for life outside of work whilst delivering against our business goals.