Senior Platform Services Manager

About The Role

You already know who we are and what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike.

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We’re looking for a Senior Platform Services Manager to lead our Platform Services and Modern Workplace teams.

You’ll take ownership of the delivery, operation and continual improvement of Domino’s core infrastructure and end-user platforms.

You’ll guide a talented team responsible for building, running and enhancing our essential IT foundations from storage, virtualisation, networking and firewalls to our Microsoft 365 estate and all associated platform tools that keep our business connected and thriving.

This isn’t just a leadership role, it’s a chance to stay close to technology, shape the future of our digital environment, and make a real impact in a fast-moving, customer-obsessed business.

If you’re an experienced Infrastructure or Workplace Platform leader who loves being hands on, thrives in a fast-paced environment and gets energised by driving meaningful change, we’d love to hear from you🍕

 Success in this role looks like:

• Provide line management, coaching, and development for both the Platform Services and Modern Workplace teams.
• Lead the infrastructure workstream for project implementations, from design through to handover.
• Act as the primary infrastructure point of contact for internal stakeholders.
• Plan and coordinate infrastructure delivery across multiple concurrent projects.
• Own the Microsoft 365 tenant, including configuration, lifecycle management, and ongoing optimisation.
• Reduce repeat issues through root cause analysis and technical improvement.

What we’re looking for:

• Proven leadership and line management of infrastructure engineers across multiple concurrent workstreams
• Strong working knowledge of VMware, Windows Server, Active Directory, and core directory, DNS, DHCP
• Ability to influence technical direction and set engineering standards for build quality, resilience, and operational readiness
• Strong working knowledge of Microsoft 365 services, including SharePoint Online, Teams, Exchange Online, OneDrive, and tenant‑level configuration as well as Understanding of Microsoft 365 security and compliance capabilities, including identity integration, access controls, and data governance.
• Excellent stakeholder engagement and influencing skills

What’s in it for you:

• Competitive salary and performance-based bonuses.
• Competitive pension contributions
• Private health and dental care.
• Income protection
• Professional development opportunities.
• Fun team events and a supportive work environment.
• Pizza discount!

About Us

Domino's UK & Ireland

Who are we? A forward-thinking, inclusive world's leading pizza company:

Domino's is the world's leading pizza company, with over 1,300 stores across the UK and Ireland. We're committed to using the freshest, highest-quality ingredients to create over 110 million delectable pizzas each year. Plus, we're a tech-savvy and data driven bunch – 90% of our system sales come through digital channels and 75% of our digital orders coming via the app we have 9.5 million active app customers!

Our mission? To be the go-to choice for food delivery and collection by crafting hot, freshly made pizzas that earn us accolades and the loyalty of millions of pizza enthusiasts worldwide. We're all about innovation, growth, and a commitment to excellence.

Diversity, equity, and inclusion? It's in our DNA:

At Domino's, we embrace the power of diversity and foster an inclusive environment where everyone feels valued, respected, and empowered. We celebrate the uniqueness of each individual, regardless of their identity, background, or any other characteristic. When you join our team, you join a family that welcomes and celebrates authenticity!

Our recipe for success? Our values:

• We do the right thing
• We are one team.
• We love customers.
• We are bold.
• We grow and win together.

If you share our values and are ready to be part of a world-class team that's as passionate about people as we are about pizza, apply now and join the Domino's UK & Ireland family!