Infrastructure Engineer

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Job Description:

As an Infrastructure Engineer in the Campus environment, you will be part of a regional team, working with Lead Infrastructure Engineers to deliver automation, highly available network infrastructure according to American Express network standards, partner with the Network Operations Center for occasional support activities, and assist the Lifecycle team with Network Asset Refresh activities. We are looking for candidates who are excited to solve problems and learn new technologies.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex.

Job Responsibilities:

• Work with Lead Infrastructure Engineers on network device selection and design process based on American Express standards
• Implement and configure network infrastructure according to American Express standards
• Automate network infrastructure and processes
• Partner with Network Operations Center to troubleshoot network issues when necessary
• Support network infrastructure retrofits, asset refreshes, and remediation activities as required
• Create technical design/implementation documentation
• Collaborate with vendor partners to install, configure, test, and certify network solutions
• Expected to be present in the office three days a week
• Expected to work occasional nights and weekends
• Travel 10-20%
  
  

Required Skills:

• Scripting languages and configuration management tools such as Python, Ansible
• Development tools (Git, Jira, Bit Bucket)
• Security best practices for network design
• 2+ years of experience in building and supporting large scale data networks
• Moderate knowledge in routing protocols such as OSPF and BGP
• Moderate knowledge in routing and switching technologies such as Spanning Tree, 802.1Q, Port-Channels, 802.1x, QoS, VXLAN, SVIs and Experience with Multicast
• Understanding of NetFlow and SFlow
• Strong IP knowledge, including TCP and UDP
• Sniffer/capture tools such as Wireshark
• Experience with Cisco Catalyst Switches
• Experience with Arista Network Switches
• Experience with router platforms and Layer 3 Switching
• Good understanding of security infrastructure such as Palo Alto, Cisco PIX, ASA Firewalls and TAPs
• Must be willing to learn new technologies while being able to adapt to a fast-paced service driven environment
• Proficient with Microsoft Visio, Excel, Word, and PowerPoint
• Excellent communication skills, both oral and written, with ability to communicate to all levels of peers, customers, and leadership
  
  

Preferred Additional Skills:

• Experience with Wireless solutions, such as Aruba or Cisco
• Familiarity with Arista and Aruba switching
• Familiarity with Spectrum and Splunk
• Knowledge of Service Now
• Understanding of SDWAN
  
  

Certification Requirements:

• Cisco CCNA or CCNP preferred
  
  

Salary Range: $70,000.00 to $135,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities
  
  

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will work in a hybrid model (combination of in-office and virtual days) .

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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.