Senior Product Operations Manager

<div class="content-intro"><p>Kodiak Robotics, Inc. was founded in 2018 and has become a leader in autonomous ground transportation committed to a safer and more efficient future for all. The company has developed an artificial intelligence (AI) powered technology stack purpose-built for commercial trucking and the public sector. The company delivers freight daily for its customers across the southern United States using its autonomous technology. In 2024, Kodiak became the first known company to publicly announce delivering a driverless semi-truck to a customer. Kodiak is also leveraging its commercial self-driving software to develop, test and deploy autonomous capabilities for the U.S. Department of Defense.</p></div><p><span style="font-size: 12pt;">We are seeking a highly motivated and detail-oriented Product Operations Manager to join our team in Lancaster, TX. This is the first hire in this new, critical function, and you will be essential in bridging the gap between our Product/Engineering teams and our Operations/Field teams. You will play a key role in optimizing our operational footprint with our customers and ensuring that future deployments are efficient and scalable. This role is based full-time in our Lancaster office.</span></p> <p class="p2"><span style="font-size: 12pt;"><strong>In this role, you will be responsible for:</strong></span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Process Design and Scalability:</strong> Partner closely with Product and Engineering to design, document, and stand up processes that support operational scalability for our autonomous vehicle technology.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Feedback Loop Management:</strong> Collect, analyze, and prioritize inbound user and field feedback, translating operational needs into actionable product and engineering requirements.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Feature Deployment &amp; Validation:</strong> Work with cross-functional teams to rapidly test, validate, and deploy new product features in an operationally-intensive environment.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Cross-Functional Collaboration:</strong> Act as a liaison between Product, Engineering, Field Operations, and other teams to ensure alignment and smooth feature adoption.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Operational Excellence:</strong> Focus on driving attention to detail and timeliness in product deployment and operational workflows.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Performance Monitoring:</strong> Define operational KPIs and monitor product performance in the field, communicating insights and risks to stakeholders.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Stakeholder Communication:</strong> Provide clear, data-driven updates on product-related operational progress, risks, and mitigation plans to leadership and cross-functional teams.</span></li> </ul> <p class="p2"><span style="font-size: 12pt;"><strong>What you’ll bring:</strong></span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">3+ years of experience in Product Operations, Technical Program Management, or a similar role at an operational-intensive technology company.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Highly analytical with a proven ability to use data to drive process improvements and product decisions.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Exceptional attention to detail and a track record of driving timely execution in complex environments.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Outstanding people and communication skills, with demonstrated experience working across diverse teams (e.g., Engineering, Field Operations, Product).</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Must be willing to work full-time in the Lancaster, TX office.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">A non-technical degree is acceptable, but evidence of some technical aptitude or "nerdiness" is a plus.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Additional experience in the following areas is a plus:</span><br> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Operations research, industrial engineering, and/or process optimization</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Autonomy, mobility, supply chain, or logistics</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Working in both a startup and a larger company environment</span></li> </ul> </li> </ul> <p class="p2"><span style="font-size: 12pt;"><strong>What we offer:</strong></span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Competitive compensation package including equity and annual bonuses</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Excellent Medical, Dental, and Vision plans through Kaiser Permanente, Cigna, and&nbsp; MetLife (including a medical plan with infertility benefits)</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">MetLife Legal Services, Identity &amp; Fraud Protection, Hospital Indemnity Insurance, Accident Insurance, &amp; Critical Illness Insurance</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Flexible PTO, 10 paid holidays, and generous parental leave policies</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Our office is centrally located in Mountain View, CA</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Office perks: dog-friendly, free catered lunch, a fully stocked kitchen, and free EV charging</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Long Term Disability, Short Term Disability, Life Insurance</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Wellbeing Benefits - Headspace through Cigna, Calm through Kaiser, One Medical, Gympass, Spring Health through Cigna, Rula (mental health navigation)&nbsp;</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Fidelity 401(k)</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Commuter, FSA, Dependent Care FSA, HSA</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Various incentive programs (referral bonuses, patent bonuses, etc.)</span></li> </ul><div class="content-conclusion"><div>&nbsp;</div> <div>At Kodiak, we strive to build a diverse community working towards our common company goals in a safe and collaborative environment where harassment of any kind is strictly prohibited. Kodiak is committed to equal opportunity employment regardless of race, ethnicity, religion, gender identity, sexual orientation, age, disability, or veteran status, or any other basis protected by applicable law.</div> <div>&nbsp;</div> <div>In alignment with its business operations, Kodiak adheres to all relevant statutes, regulations, and administrative prerequisites. Accordingly, roles that carry more sensitive requirements may be limited to candidates that can satisfy additional scrutiny and eligibility for such positions may hinge on verification of a candidate’s residence, U.S. person status, and/or citizenship status. Should the position require, and Kodiak determines that a candidate’s residence, U.S. person status, and/or citizenship status necessitate an export license, bar the candidate from the position, or otherwise fall under national security-related restrictions, Kodiak will consider the candidate for alternative positions unaffected by such restrictions, under terms and conditions set forth at Kodiak’s sole discretion, or, as an alternative, opt not to proceed with the candidate’s application. If applicable, Kodiak may provide visa sponsorship for eligible candidates.</div> <div>&nbsp;</div> <div><em>We use a third-party AI tool (Endorsed) to assist in the initial screening of applications. As part of the evaluation process, we provide Endorsed with job requirements and candidate-submitted applications. Final hiring decisions are made by our human recruitment team, and no automated system makes the ultimate decision regarding hiring. Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. We began using Endorsed on January 1, 2026. You can review the independent bias audit report covering our use of Endorsed [here](</em><em><a href="https://endorsed.com/local-law-144" target="_blank" data-sk="tooltip_parent">https://endorsed.com/local-law-144</a></em><em>). By submitting your application, you acknowledge that your application may be processed by AI systems as part of the screening and selection process. If you have any questions or would like to request a separate review of your application, please contact </em><em><a href="mailto:careers@kodiak.ai" target="_blank" data-sk="tooltip_parent">careers@kodiak.ai</a></em><em> with "Separate Review Request" in the email subject line.</em></div> <p>&nbsp;</p></div>