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hackajob is partnering with NEXT Ltd to fill this position. Create a profile to be automatically considered for this role—and others that match your experience.
Lead the evolution of discovery from traditional search toward agent-led and conversational shopping experiences.
Define how autonomous and semi-autonomous agents should interact with Next product data, availability, pricing, and business rules.
Partner with Product, Engineering, and Data Science teams to design and test AI-driven shopping flows that reduce friction and improve decision-making.
Ensure agentic shopping experiences are aligned with customer intent, brand standards, and commercial objectives.
Own the strategy and performance of AI-driven discovery systems across UK and International platforms.
Ensure ranking, relevance, and intent modelling are optimised for modern AI-based algorithms rather than purely rules-based approaches.
Translate complex AI and search capabilities into clear, measurable customer and commercial outcomes.
Drive continuous learning and optimisation using feedback signals, behaviour data, and experimentation frameworks.
Own how Next products are exposed to and interpreted by third-party AI, search, and discovery platforms.
Ensure high-quality structured data, product signals, and feeds are optimised for use by conversational and agent-based systems.
Maintain alignment between on-site discovery logic and off-site AI-driven shopping experiences.
Work cross-functionally to ensure external platforms accurately reflect product availability, relevance, and trading priorities.
Define and own success metrics for agentic and AI-led discovery, including conversion, revenue contribution, engagement, and customer satisfaction.
Balance automation and AI decision-making with commercial control, governance, and brand consistency.
Act as the senior authority on discovery and agentic shopping, influencing direction across Trading, UX, Product, and Technology teams.
Communicate complex concepts clearly to senior stakeholders, focusing on outcomes rather than technical detail.
Proven experience leading ecommerce search, discovery, or AI-led shopping capabilities at scale.
Strong understanding of how modern AI-driven discovery systems operate, including intent modelling, ranking signals, and continuous optimisation.
Experience working with large product catalogues, structured data, and systems consumed by external platforms.
Commercially minded, with a clear understanding of how discovery impacts conversion, revenue, and customer trust.
Confident operating in ambiguous, fast-evolving problem spaces and shaping direction rather than waiting for definition.
Excellent communication skills, able to influence senior stakeholders across business and technology functions.
Experience contributing to conversational commerce or agent-based shopping initiatives.
Familiarity with governance, control, and risk considerations associated with AI-driven decision-making.
Experience working in complex, multi-market ecommerce environments.
Strategic, curious, and future-focused, with a pragmatic approach to delivery.
Comfortable owning a critical, evolving capability with high visibility and accountability.
Data-led and outcomes-driven, with a strong bias toward measurable impact.
Credible, calm, and influential when working across senior teams.
hackajob is partnering with NEXT Ltd to fill this position. Create a profile to be automatically considered for this role—and others that match your experience.