Head of Analytics and Data Science

At Confused.com, we believe in the power of data to drive smarter decisions, better products, and meaningful customer experiences. We’re on the lookout for a strategic, visionary Head of Analytics to take our analytics capabilities to the next level. Reporting directly to the CTO, this is a high-impact role with the opportunity to shape strategy, lead an ambitious team, and influence decisions at the very top of the business, as we build scalable, insight-driven practices that reach millions of UK customers. You’ll also play a key role in strengthening our partnerships with major insurers, providing data-driven guidance at the most senior levels.

You'll lead a talented team of just over 20 analysts, data scientists, and managers, driving advanced analytics, AI/ML innovation, and a culture of insight-led thinking across the business. This role is as much about strategic leadership as it is about hands-on excellence: from scaling self-serve tools to embedding data products into business processes, you’ll be central to how we use data to grow and evolve.

What you’ll do:

• Define and drive a company-wide analytics strategy, aligning with key business goals and product ambitions

• Champion a product mindset and the use of modern data tools and best practices — from AI/ML and experimentation to self-serve analytics and CI/CD

• Build scalable, governed analytics infrastructure in partnership with data engineering.

• Coach, develop, and inspire a high-performing, consultative analytics team, and ensure they are embedded into product and business processes to deliver measurable impact

• Guide the development of robust KPIs, data governance standards and consistent measurement frameworks

• Act as a trusted advisor to senior leaders across product, commercial, marketing, and finance, translating insight into strategic impact.
  
  

Here’s a flavour of what your team might work on in a typical week:

• Launched an ML-powered model to personalise product recommendations and drive up conversion

• Ran an experiment with the pricing team to test behavioural response to incentive-based offers

• Partnered with the product team to define key metrics for a new customer journey flow

• Rebuilt a cross-functional dashboard to provide exec-ready visibility of acquisition KPIs

• Hosted an internal session on best practices for storytelling with data

What you’ll bring:

• Proven leadership of a high-performing analytics function in a product-led business.

• Deep knowledge of modern analytics practices, including experimentation, AI/ML, and automation

• Strong stakeholder influence and exceptional storytelling with data.

• Fluency in tools like SQL, Python, BI platforms, and cloud-based analytics.

• Strong grasp of business strategy, and how data can accelerate growth and operational excellence

• Experience in fast-paced sectors like tech, e-commerce, or fintech (insurance/financial services is a bonus!).
  
  

If you're ready to lead with impact and bring data to the heart of decision-making, we’d love to hear from you.