Product Designer – Private Bank Digital, Advisor Experience, Senior Associate

Are you ready to shape the advisor-facing prospect onboarding experience at a leading global financial institution? We’re seeking a talented Product Designer (Senior Associate) to drive the evolution of our advisor-facing and advisor–client collaborative onboarding journeys. In this impactful role, you will support the team re-invisioning how advisors initiate, orchestrate, and complete onboarding—from prospect intake and KYC to account opening and funding—delivering streamlined, compliant, and user-centric experiences that reduce time and strengthen advisor–client relationships. 

As a hands-on designer, you’ll focus on executing end-to-end UX/UI for onboarding workflows, collaborating closely with product, engineering, program, fellow designers, and content strategists to bring efficient, intuitive and unified solutions to life. Your expertise will help translate complex US regulatory and documentation requirements into elegant, guided experiences for advisors, with measurable impact on cycle time, completion rates, and data quality. 
 

Job Responsibilities

• Execute UX/UI design for unified onboarding for advisors, translating complex financial and regulatory steps into simple, guided, and user-centered workflows 
• Deliver high-quality design assets, interactive prototypes, and UI specifications that accelerate build and ensure design consistency, accuracy, and accessibility across advisor desktop and tablet contexts 
• Design within existing design systems and know when to recommend a new pattern or component if needed 
• Collaborate with product managers and cross-functional teams to implement design solutions that align with business goals and deliver cohesive experiences
• Present and clearly articulate design decisions and tradeoffs to stakeholders, using data and research to advocate for advisor and client needs while meeting operational and compliance requirements 
• Champion accessibility, inclusive design, and error-resilient flows, ensuring every onboarding product delivers exceptional value, clarity, and compliance 
• Advocate for user-centered design, accessibility, and inclusive practices. 
• Apply the latest AI, emerging technologies, and industry trends to keep our products at the cutting edge of digital finance

Required Qualifications, Skills, and Capabilities

• Portfolio link required in resume (please include passwords if protected).
• Bachelor’s degree in design or equivalent practical experience.
• 4+ years of experience in experience or product design, with a proven track record of executing and delivering user-friendly solutions and scaling digital products
• Experience designing for internal tooling in a financial services setting or another regulated, data-dense industry.
• Experience designing for complex digital environments, such as secure portals, dashboards, onboarding 
•  Strong team collaboration and communication skills. 
• Skills in stakeholder management and cross-functional collaboration, with experience partnering with product managers and teams.
• Proficiency in Figma and hands-on usability testing.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.​

The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm’s data sharing principles of security, customer control and convenience, and privacy.