Save time and effort sourcing top tech talent
hackajob is partnering with Evri to fill this position. Create a profile to be automatically considered for this role—and others that match your experience.
Head of Account Management – UK Mail (Evri Group)
Location: Coventry (hybrid with national travel)
Salary: Highly Competitive Basic + Benefits PackageReports to: Managing Director, UK MailTeam: 8 (5 Key Account Managers, 1 Senior Account Manager, 2 Account Managers)
About the Role
We are looking for an experienced and commercially-focused Head of Account Management to lead and develop our national Account Management team within UK Mail. This is a pivotal leadership role responsible for driving retention, deepening strategic customer relationships and growing multimillion-pound contracts with some of the UK’s largest organisations, including major financial institutions.
You’ll bring a fresh, innovative viewpoint and a naturally curious mindset - someone who asks great questions, challenges constructively, and spots opportunities others may miss. This is a high-impact role that blends strategic thinking with hands-on leadership and exceptional relationship management.
What You’ll Do
Lead, coach and develop an 8-person Account Management team to deliver a high-performance culture
Own and deliver the customer development strategy for UK Mail
Build deep, trust-based relationships with senior stakeholders across large, complex organisations
Retain and grow multimillion-pound contracts through exceptional service, strong commercial understanding and proactive account planning
Develop compelling commercial proposals, leveraging strong financial and operational insight
Negotiate multi-year contracts with major corporate postal users
Oversee tender responses and renewals to secure long-term customer commitments
Drive profitability within existing accounts by improving efficiency and service quality
Act as a key partner to operational, commercial, finance and product teams
Use customer insight and market intelligence to influence product development and commercial strategy
Sponsor several strategic cu
hackajob is partnering with Evri to fill this position. Create a profile to be automatically considered for this role—and others that match your experience.