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hackajob is partnering with Conveo to fill this position. Create a profile to be automatically considered for this role—and others that match your experience.
Conveo is the AI research platform enabling fast, affordable, and high quality consumer / B2B research. Global brands like Unilever, Google, and Orange use our AI video interviewer to generate across insights, marketing, and product teams.
The current/traditional research methods companies rely on are slow, expensive, and superficial. Running great research also requires expertise which is a blocker to many companies. That directly affects how well companies understand their customers and how well they can serve them.
You will join an extremely talented team of incredibly passionate, high-energy people. We go the extra mile while having the best time of our lives. Our team has the combination of decades of market research knowledge, incredible engineering ability, and experience building companies.
We truly care about our clients and the problem we solve. That means we humbly go the extra mile every time.
We work hard and we have fun.
To keep our quality bar incredibly high, we want to execute with the smallest possible team.
As our Customer Marketing Lead, you will turn our customer base into a growth engine.
This is not a “collect testimonials when asked” role.
This is not “write case studies once a quarter.”
This is a high-output, high-ownership role that sits at the intersection of:
expansion (help accounts grow faster)
credibility (proof that makes the market trust us)
pipeline (customer-led demand + referrals)
brand (stories people remember and repeat)
Conveo has incredible customers already. The opportunity is massive, and without dedicated focus, it will never reach what it should.
This role is only for someone who takes customer marketing seriously.
You build a machine that produces:
high-quality case studies (not generic, real outcomes)
testimonials that feel credible and specific
customer quotes we can reuse everywhere
reference program + review flywheel
customer story bank by ICP/vertical/use case
Your bar: sharp narratives, real data, zero fluff.
Customer marketing isn’t just external. It accelerates expansion by:
helping customers internal-sell Conveo
building assets that land with their stakeholders
enabling exec conversations and deeper adoption
making outcomes visible across their org
You work with CS/AMs to identify the leverage points, and you create the assets that unblock growth.
You create customer visibility that feels exciting and high-status:
on-stage talks
webinars
co-authored content
research spotlights
mini-docs / video testimonials
customer dinners / side-events
awards / recognition plays
You do this with taste. The goal is for customers to be proud to be associated with Conveo.
You identify and nurture:
power users
champions
exec sponsors
“public voices” inside customer orgs
You know who can speak, who can refer, who can present, and who can help us win the next 10 deals.
You treat customer marketing like a measurable engine:
outputs shipped
customers activated
content created
assets used by GTM
expansion influenced
inbound driven
pipeline supported
You don’t wait to be asked. You run the machine.
Proven experience in customer marketing, advocacy, customer storytelling, or equivalent
Extremely strong writing and narrative instincts
High agency: you identify opportunities and move without permission
Comfortable working directly with customers and senior stakeholders
Strong project management: you can drive assets and approvals without slowing down
Great taste: you can make customer content feel premium, not corporate
Pragmatism: 80/20 + know when something needs to be slick and when your audience prefers rough
Ability to create lightweight design/asset work without dependencies
Experience working with enterprise accounts and exec stakeholders
Experience producing customer video content
One customer story asset you created (case study, video, webinar, narrative, deck, etc.)
A 10-line breakdown of why it worked
A short draft: “How would you turn one happy Unilever champion into 5 expansion opportunities + 3 pipeline assets?”
Customer-obsessed, but business-first
Confident and proactive
Low ego, high standards
Comfortable pushing for outcomes (without being annoying)
Can handle ambiguity and still ship consistently
Thinks in systems and leverage
Experience at B2B SaaS or high-growth tech
Event/webinar experience (customer roundtables, co-hosted sessions)
Conveo has a steady stream of high-quality customer proof (stories, quotes, numbers, visuals)
Sales has the assets they need per vertical/use case, and actually uses them
Customers regularly appear with us publicly (webinars, talks, content)
Customer champions drive referrals, intros, and inbound credibility
Expansion accelerates because customer outcomes are visible internally
Internal stakeholders repeatedly say: “Customer marketing is changing how fast we grow.”
Customer marketing becomes a strategic advantage, not an afterthought
At Conveo, you’ll join a team that genuinely enjoys working, and spending time, together. We care about building real relationships, not just great products. That’s why we run quarterly team offsites where we disconnect, reset, and have fun. Our next one? A retreat in the Alps this March ⛷️
Own a core growth lever at a hyper-growth, YC-backed AI company
Direct access to founders and high-leverage operators
Help define how AI-powered research becomes the global default
Be part of a team aiming to go from $1M → $100M ARR in under 2 years
Competitive compensation with meaningful equity upside
A culture built on taste, speed, ownership, and ambition
Opportunities to travel globally and build deep relationships with customers shaping the future
Compensation Range: $40K - $150K
hackajob is partnering with Conveo to fill this position. Create a profile to be automatically considered for this role—and others that match your experience.