Analytics Solutions Manager

Are you a skilled data professional with a passion for transforming raw data into actionable insights and a proven track record of learning and implementing new technologies? The Finance Data & Insights Team is an agile product team responsible for the development, production, and transformation of financial data and reporting across Consumer and Community Banking (CCB). Our vision is to enhance the lives of our people and increase the firm's value by leveraging data and advanced tools to analyze information, generate insights, save time, improve processes and controls, and lead the organization in developing future-ready skills.

As an Analytical Solutions Manager, you will lead the design, delivery, and adoption of analytical solutions that turn financial data from across multiple lines of businesses into actionable insights.  Partner with senior leaders to prioritize high‑impact use cases, modernize data pipelines, and scale self‑service analytics. Own outcomes across solution strategy, development, controls, automation, and user enablement.

Job Responsibilities

• Align with senior leaders and internal stakeholders to turn business goals into clear analytical solutions and roadmaps.
• Prioritize a backlog to maximize value, reduce cycle time, and improve decisions.
• Create and maintain reports, simple tools that help people make decisions, and data connections; produce analysis that can be reused.
• Build reliable data pipelines: clean, model, and optimize queries on large financial data.
• Automate manual work (ad hoc queries, quality checks, recurring reports) with tools like Alteryx and Python.
• Enforce strong controls: testing, lineage, reproducibility, and documented data/visual accuracy.
• Partner with Technology to operationalize solutions, strengthen controls, and transition support.
• Scale enablement with documentation, training, and short how-to videos to drive adoption.
• Measure adoption and user satisfaction, then iterate to reduce time to insight.

 Required qualifications, capabilities, and skills :

• Bachelor’s degree in MIS, Computer Science, Mathematics, Engineering, Statistics, Finance, or related field.
• 5+ years delivering analytical solutions in financial services; proven track record turning raw data into insights.
• Expert at business intelligence and data wrangling: Tableau (advanced), Alteryx/SAS/Python for pipelines and Quality Control (QC).
• Strong SQL across relational/big‑data systems; skilled at optimizing complex queries and large‑scale summaries.
• Experience in reporting development, testing, and objective analysis from imperfect/disparate data sources.
• Ability to align analytics with business context, uncover opportunities, and influence senior stakeholders.
• Excellent communication and storytelling skills across technical and non‑technical audiences.
• Demonstrated focus on controls, risk management, and flexibility to meet evolving control requirements.

Preferred qualifications, capabilities, and skills :

• Prior experience in financial services required (banking, payments, or capital markets).
• Cloud data platforms: AWS, Databricks, Snowflake; big‑data query tools (Hive, SQL, Python).
• Search‑driven/self‑service analytics: ThoughtSpot or similar; familiarity with AI‑assisted insights.
• Experience with automation of ad‑hoc queries, Quality Control (QC) dashboards, and operational reporting.
• Product thinking: roadmap ownership, Objective and Key Results (OKRs), adoption metrics, and continuous improvement.
• Collaboration with Technology/Analytics/Finance to build scalable, governed analytics infrastructure.

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.