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Hub Operations Controller (Systems & Yard)Location: Rugby HubShift: PM (22:00-06:00), any 5 days in 7
As a Hub Operations Controller (Systems & Yard), you’ll play a critical role at the heart of our Hub operation. Working in a fast-paced, high-volume environment, you’ll take real-time control of inbound, outbound and yard activity, using live systems and data to keep everything moving safely, efficiently and on target.
This is a hands-on, operational role where quick thinking, strong decision-making and clear communication are essential. You’ll work closely with operational teams and managers to manage flow, hit KPIs and deliver against customer and client SLAs — adapting quickly as priorities shift throughout the PM shift.
Why Join Our Hub Team?
Driven by our four values – Do the Right Thing, Celebrate Cost Leadership, Be Dynamic and Deliver for Customers – our vision is to be the carrier of choice for every consumer in the UK.
We deliver greatness together. Across our 30+ depots and hubs, teamwork, pace and accountability help us hit deadlines and break records. You’ll be joining a strong team at an exciting time for our business.
As a Hub Operations Controller you’ll be at the centre of the Hub operation, taking real-time control of inbound, outbound and yard activity using live sorter and yard systems. You’ll keep performance on track by monitoring KPIs and SLAs, making fast decisions to maximise throughput and keep parcels moving.
Key responsibilities include:
Managing and controlling Hub inbound and outbound functions using sorter and yard systems, with support from the Hub, Systems & Yard Manager
Monitoring live system performance to ensure KPIs and SLAs are consistently achieved
Daily planning and control of inbound and outbound operations, including throughput, parcel presentation, productivity and CPU performance against budget
Analysing performance reports a
hackajob is partnering with Evri to fill this position. Create a profile to be automatically considered for this role—and others that match your experience.