Vice President, Senior Product Manager

JOB DESCRIPTION

As a Senior Product Manager, you will own the strategy and execution for an enterprise-wide product that serves as the backbone for how we manage and measure the effectiveness of the JPMC products and agile teams. You will partner with engineering, design, data science, and business leaders to deliver best-in-class solutions that drive measurable value.

We’re looking for a leader who is well-versed in the latest product management and technology trends—including AI tooling—so that teams can build better products, faster. Your expertise will help us continuously improve our processes and deliver innovative features, but the core of your role is driving product excellence and operational impact across the organization.

Key Responsibilities

• Set Product Vision & Strategy: Define and communicate a bold product vision and roadmap for the enterprise systems-of-record, aligned with organizational objectives and customer needs.
• Measure Success: Establish, track, and continuously refine Objectives and Key Results (OKRs) to ensure product initiatives deliver measurable impact, drive alignment across teams, and support ongoing improvement.
• Lead Cross-Functional Teams: Inspire and guide cross-functional teams of product managers, UI/UX designers, software engineers, and data scientists to deliver innovative solutions at scale.
• Drive Agile Execution: Champion agile methodologies, ensuring effective prioritization, sprint planning, and delivery of high-value experiences.
• Leverage Modern Tooling: Utilize the latest product management and AI tools to accelerate development, improve processes, and enhance product capabilities.
• Stakeholder Engagement: Build strong relationships with senior executives, business partners, and control functions to ensure alignment and successful execution.
• Customer-Centric Innovation: Collaborate with UX research and customer success functions to identify pain points and opportunities, translating insights into actionable product enhancements.
• Operational Excellence: Oversee backlog health, testing, production readiness, and continuous improvement of product development processes.
• Mentor & Develop Talent: Build and nurture a high-performing product management team, fostering a culture of innovation, ownership, and growth.

Required Qualifications

• Bachelor’s degree or 8+ years of product management experience, including leadership of complex, cross-functional initiatives.
• Proven track record of delivering enterprise-scale products in a fast-paced, matrixed environment.
• Strong problem-solving skills and a strategic, ownership mindset.
• Experience leading geographically distributed and culturally diverse teams.
• Exceptional communication and executive presence, with the ability to influence at all levels.
• Demonstrated expertise in agile development frameworks.
• Proficiency with product management tools (e.g., Jira, Adobe Analytics, Figma, Qualtrics).

Preferred Qualifications

• Experience building internal enterprise platforms and leading digital transformation initiatives.
• Familiarity with AI tooling and modern product management technologies.
• Success in driving adoption and change management across large organizations.
• Commitment and self-motivation suitable to a start-up team in a large organization.

ABOUT US

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm’s data sharing principles of security, customer control and convenience, and privacy.