Continuous Improvement Manager

Position: Continuous Improvement Manager

Contract Type: Permanent – 37.5 hours

Location: National

Shift: Mon - Fri

Join the UK’s premier parcel delivery company

What you’ll do:

The purpose of this role is helping to drive through standardised best practices and continuous improvement culture across the depot operation ensuring that agreed bluebook Standard Operating Processes are fully implemented and effectively embedded.

The role will ensure that current key processes are documented, and colleagues are clear on the best practise processes and are fully trained to a competent standard and that any new processes and initiatives are fully rolled out to existing colleagues.

The role will require travel and overnight stays to ensure the team is flexible to be in any depot where the requirement sits any a specific time.

Key Role Responsibilities:

Working with the depot teams to drive a culture of best practices and standardisation of processes within Depot operation.

Using operational experience to support the review of bluebook practices to ensure fit for purpose in today’s operational environment.

Supporting the documentation of the update bluebook processes.

Ensuring all agreed SOPs are effectively used and embedded into the operation.

Driving improved performance through effective processes and coaching initially to lowest performing depots as part of a team and then to continuously raise the bar on performance in all depots.

Challenging current working practices and ways of working and helping other managers/ colleagues understand the benefits of following bluebook processes.

Demonstrating operational KPI performance improvements over agreed timeframes.

Leading, coaching and training on Continuous Improvement tools and best practices, ensure sustainability improvements .

Working in conjunction with DevOps/Cl