WKO Business Strategy & Support Associate

JOB DESCRIPTION

Join our team as a WKO Business Strategy & Support Associate and become a driving force behind global control and governance initiatives—empowering Wholesale KYC Operations to deliver outstanding client experiences and redefine excellence in KYC worldwide.

As a WKO Business Strategy & Support Associate you will be in the Wholesale KYC Operations (WKO) North America Client Office organization but will have responsibilities supporting WKO globally.  You will support many important control and governance related functions and responsibilities allowing WKO to focus on its core task of completing KYC on its clients.   

Job Responsibilities

• Partner closely with the GB Role Based Access Control (RBAC) team providing support on WKO’s RBAC policies which govern the system access and entitlements given to WKO users
• Support the governance and controls for the Inter Affiliate Services (IAS) related to WKO 
• Project manage different initiatives around the change and transformation efforts WKO in undertaking 
• Partner with the leadership team to identify and execute engagement and culture initiatives and drive adoption throughout the organization
• Build and develop strong partnerships, identify challenges and eliminate roadblocks with internal partners
• Manage personal workload and priorities ensuring timely escalation of key risks/issues to management
• Identify and execute process improvements, provide guidance and support on key process and technology initiatives to the business

Required qualifications, skills and capabilities

• Independent, self-motivated with an ability to adapt and be flexible in a team environment
• Strong written and oral communication skills 
• Ability to multi-task effectively and leverage internal resources 
• Strong project management skills combined with excellent time management and organizational skills
• Exceptional communication and storytelling skills, with the ability to translate complex concepts into clear narratives
• Proficiency in Microsoft Word, Excel, Power Point Pitch Pro
• Develop high-quality executive presentations that tell a clear, compelling story to senior audiences

Preferred qualifications, skills and capabilities

• BA/BS degree
• Familiarity with KYC

Please note this role is not eligible for employer immigration sponsorship.

ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

ABOUT THE TEAM
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.