Senior Lead Program Manager

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

Lumen Validated Designs accelerate time-to-value, reduce deployment cost, and simplify technology adoption with production-tested architecture built on the Lumen Network. They reinforce Lumen's leadership as a trusted partner in #digitaltransformation, #cloud, #security, and the #AI economy. We are building a team of highly skilled, talented, and customer-focused professionals to work with Lumen Product, Technology, Partner, and Sales teams, and our ecosystem partners, to create Lumen Validated Designs and solutions that address customer needs and industry use cases. 

As a Senior Lead Program Manager, you will be a key member of the Lumen Validated Designs team and will work closely with x-functional team members in Lumen Product, Technology, Connected Ecosystem, and Sales to manage Validated Design projects from concept to launch. This position provides skilled Program and Project leadership and technical competencies to plan, manage and deliver all aspects of one or more large, technical and complex LVD project(s), crossing multiple disciplines.  You will also be responsible for working x-functionally to manage lead individual LVDs through the integrated LVD and CE governance program. Key success factors for this role are a track record and passion for leading and delivering Program(s) and Project(s) on-time, on-budget and to scope specifications.  This is a lead PM role in a matrix management environment where strong leadership, training, and mentoring of less experienced PM may be required. 

The Main Responsibilities

• Collaborating with directors, product managers, solution architects, partner alliance managers, and other leads within the LVD team and across groups.
• Cross-functional collaboration with Innovation Executives, Partner and Customer Experience teams, and ecosystem partners in leading each LVD project.
• Synthesize disparate information into clear recommendations, actions and decisions.
• Provides technical direction for LVD projects in an assigned area, from concept through design to validation to launch. 
• Lead to ensure that the project is on schedule, is high quality, is within budget, and meets the measures of success (MOS), high-level achievements (HLA), and LVD Framework, including completion of all required documentation. 
• Oversee and mitigate risks across technical functional lanes to ensure that project meets agreed MOS and HLAs. 
• Lead and maintain client / stakeholder partnerships to ensure overall satisfaction. 
• Responsible for identifying and tracking resource requirements / allocation.
• Develops methodologies, procedures, and systems to manage programs and projects and produce operational and financial reporting.
• Acts as project team leader.
• Maintain knowledge in several of the following: technical architecture and solution creation, validated designs, software development lifecycle management in mainframe, midrange and three tier architecture, software testing methodology, production deployment, development, and requirements management.

What We Look For in a Candidate

• Bachelor’s degree or equivalent education and related experience
• Expertise and training in program and project management methods (waterfall & agile, PMP), and a strong business acumen
• 8+ years of experience as a Program Manager in the telecom or technology industries
• Passionate and innovative with a proven track record of success; an action-oriented, strategic and creative thinker with a detailed focus on implementation and on-going execution of training programs in the field
• Must be self-directed, results-oriented, and able to handle multiple priorities in a fast-paced, dynamic environment
• Excellent communication skills including the ability to communicate and work effectively with staff at all levels of the organization
• Demonstrates aptitude for analyzing complex issues and developing and recommending appropriate solutions
• Ability to exhibit strong strategic planning and cross-functional partnership, providing tactical direction and driving a large team to achieve predefined performance metrics
• Periodic travel (25%) required

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors

Location Based Pay Ranges:

$103,711 - $138,281 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.
$108,896 - $145,195 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.
$114,082 - $152,109 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process

Learn more about Lumen's:

• Benefits
• Bonus Structure 

#LI-Remote

What to Expect Next

Requisition #: 340571

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.